Teléfono: +441554830071
Dirección: The Harbour, SA16 0ER, Carmarthenshire, United Kingdom
Ciudad: Carmarthenshire
Platos: 5
Reseñas: 678
"Firstly, I don 't 'do ' reviews in general but I have felt compelled to write this in response to AJs malicious and unfounded post. I have frequented this establishment before and during COVID and I was present indoors with my partner when AJ made her complaint, quite loudly and aggressively to the proprietor. As a result, I feel strongly about giving an alternative view of what actually happened 3 days ago and also posting my positive experience of this lovely coffee shop that has, honestly, been a sanctuary for me through COVID when I 've needed some escape. Firstly, I 'll explain my version of events 3 days ago so that, hopefully, you can read this in conjunction with AJs post. AJ started her rant by saying that she had been to this coffee shop many times but had had the worst experience she had ever had that day. My partner and I heard this (as she was purposely loud which made me think what on Earth had happened as it was such a dramatic statement! The proprietor asked with genuine concern in her voice what was wrong. Honestly, this is what AJ said my butter was hard and my latte was not a latte . My partner and I were incredulous. The proprietor said that she would have happily rectified this if she had been told about the problem and given the opportunity to. AJ went on to explain that she couldn 't be bothered with all the fuss of navigating the proprietor 's COVID measures and that all this (pointing to the COVID measures isn 't needed (However, note that AJ did venture into area to make her complaint post meal . As all of my experiences here have been positive, I felt uncharacteristically passionate enough to intervene on AJs onslaught to explain, and said to AJ, that I felt safe here and was very grateful for the attention to detail on COVID measures and that I felt she was being unreasonable. I won 't elaborate further on the conversation but suffice to say that the proprietor handled it in a dignified manner. AJ left in a huff and I noticed how the proprietor proceeded to sanitise the table, chairs, menu, condiment holder etc (with tears in her eyes on an indoor table that had been vacated next to mine, making it safe for the next customer. My experiences of Harbour Light Tearooms: The cakes are absolutely wonderful and tantalisingly laid out. I specifically come here for the gorgeous almond and blackberry tray bake a must try! I love my coffee generally. The milky coffee is just that as stated on the menu it is not espresso based. However, it has that comforting feeling of when your mum used to make you a milky drink. I also love the caffiteire of coffee that is offered here, which you don 't see very often, served in lovely dainty coffee cups you get quite a few cups out of it. The sandwiches are simple but with nice ingredients none of the overly processed fillings. I had a ham salad sandwich on the day of question! The coffee shop has local artist work scattered around it (for sale too ; this coupled with the modern yet homely interior makes for an all round pleasant experience. I love the outdoor seating area (weather permitting . This is clearly not a table serviced area but I don 't mind if I want this I can sit indoors. There are options! There are clean, marke wheelie bins by the outdoor area to put your disposable waste in (AJ left hers on the table! As for COVID measures, well, I feel safe here and I commend the proprietor for going over and beyond and caring enough for her customers. I have always felt safe here. I appreciate that we are all entitled to our views but, for me, I find it truly hard to believe that someone has had the 'worst experience ' because a pat of butter was hard and to write such a harsh review.The World has gone through the most horrific ordeal with COVID and I 'll happily take a 'hard ' piece of butter from the fridge any day. I 'll also happily visit premises that have, and are still trying, to keep us all safe. Seriously, come and try Harbour Light Teamrooms for yourself. Businesses like this deserve our support. And, for the cynics in you, no, I do not have any affliation with the owner. Just a desire to stand up for what I believe is right I feel slightly guilty about speaking out to AJ in case this part provoked her to write her review."
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Todos los precios son estimados.
Richard
Stopped off after a walk down the harbour and all I can say is lovely food,fantastic location/setting and very friendly staff. 5star
Dirección
Reseñas
Lorraine
Visited on a wet Sunday afternoon with a dog. We were made to feel welcome, even given a towel to dry off dog. Enjoyed our visit so returned again. Cakes are delicious, especially apple and mincemeat traybake. Staff were very friendly. Highly recommend .
pmabley
What an absolutely lovely tearoom! Very clean, bright, cosy and comfortable with an extensive menu for our morning cake we both had an apple and mincemeat traybake with a crumble topping. We were asked if we would like this warmed (Yes! and if we would like clotted cream, double cream or ice cream with it (Clotted cream! . It was really delicious and the service was warm and friendly. We will definitely be back!
Wgrui
We were very disappointed with the sandwich lunch we received today. I had a cheese sandwich, and my friend a tuna/mayo sandwich. We sat on a table outside on the premises, then a waitress bought us the sandwiches in a bag each. They were plain, with no garnish or crisps, and small in size. With 2 small bottles of sparkling water, with no glasses, the bill came to £9.05. We found it very expensive for the quality and quantity.
User
My first visit since covid and as usual had a beautiful milky coffee which felt like going home. Missed you guys so much, thank you for all that you do and for keeping us safe. You are doing a fantastic job. There are days when I've visited here and after a chat with Laura and Bev and a giggle about life in general I have felt like I've had a catch up with a best friend. See you in December and have a relaxing time off. Well deserved!!
User
We have been coming here for many years as we like to cycle and we always sit in the garden. I was very dissapointed to see food served in bags and drinks in paper cups, I know before Covid everything was on plates and proper cups but then did change but I think they need to change back. I had a tea cake which was very nice but my husband had a gluten free toasted sandwich which was so, so small it really wasn't worth the money and we did wait a long time,
User
The reason it was so low is because the toasted sandwich we ordered was very small and not worth the £4.10. I also ordered a side salad for 75p which was fresh and tasty. Also a pot of tea for 2 which was lovely. Waited ages to be served with an excuse of being busy which to us wasn't busy. Food and tea came out bout 10 mins later. On the plus side very friendly staff and spotlessly clean. Would go again for a pot of tea but never food. Too overpriced for such a small toasty
User
I will caveat my comment with the fact that this is a lovely team room, with fresh and home made cakes etc on the harbour side. BUT, rudeness and awkwardness is no excuse for being busy...which frankly is a great situation to be in on a sunny Easter Saturday lunch time. Don't bother ordering any variations (no matter how small) from the menu (for takeaway anyway) as it triggers an aggressive and unhelpful reaction/response from the owners. This wasnt just my experience .....other customers commented about this as well. I would rate higher would it not be for the way the owners spoke to customers.
Alan
Today we walked to Burryport along the coast. After a rather windy walk experience we were delighted to find this gem of a cafe. Lovely staff great food and service. What more could one ask for ? I felt the cafe team were on top of Covid rules and the place has a range of spacious seating options. I cannot think of anything to say that they could improve. Coffee was great had two For those of your reading this review in the future November 26th /27th were storm days. So to find them open and fully staffed with smiles and professionalism plus great food was a real treat.. Keep up the great work and ignore the idiots.
Chelsea
Firstly, I don 't 'do ' reviews in general but I have felt compelled to write this in response to AJs malicious and unfounded post. I have frequented this establishment before and during COVID and I was present indoors with my partner when AJ made her complaint, quite loudly and aggressively to the proprietor. As a result, I feel strongly about giving an alternative view of what actually happened 3 days ago and also posting my positive experience of this lovely coffee shop that has, honestly, been a sanctuary for me through COVID when I 've needed some escape. Firstly, I 'll explain my version of events 3 days ago so that, hopefully, you can read this in conjunction with AJs post. AJ started...
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Cafe
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Takeout
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Free Wifi
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