Hawthorns Crowne Plaza Newcastle

efficient and friendly service. food quality and quantity good. very pleasant experience all around. would have been eating again. Thank you.

Thank you for a lovely Sunday lunch. Good size portions of delicious food. Very attentive and friendly staff. We will be definitely returning.

Lovely meal but the seat we were given was a little too close for comfort to other diners you could clearly hear each other’s conversations and really felt on top of each other). Service was fantastic though so overall I would go back. Ver carta

We had lunch at this restaurant. The food I ordered was good, although I found myself limited in choices due to the abundance of cheese options. That may be fine for those who enjoy cheese. The service was excellent and the staff was friendly.

It’s the first time we have eaten at this restaurant and we had Sunday lunch. We opted for the chicken which was very moist, really tasty and accompanied by a very impressive Yorkshire pudding. Service was very good, the atmosphere was really good and the wine choice impressive. Would definitely recommend

This was our third visit to the Crowne Plaza in the afternoon, and each time the service was awful. Could it be due to a lack of staff or poorly trained employees? The selection of food on this occasion was very poor and lacked quality. There was no atmosphere, only freezing cold air conditioning. Overall, it was a very disappointing experience. Ver carta

The service at this restaurant was dreadful. We waited ages for our food, and our drinks didn't come until after we had finished our starters. The staff seemed idle even though it was evident that customers were waiting. Overall, it was a very disappointing experience. This was my third visit, and it will definitely be my last. I was hoping for better service at Crowne Plaza.

Beautiful food , terrible staff. Front of house staff terrible, sat us at a table then nothing . I had to ask for drinks, witch didn’t come. Asked another girl for drinks, then starters arrived, still no drink! They young man who delivered the staters went and got us drinks. A Long wait for the main, one of the girls did nothing but order the other girl around, argued in front of us. They need to review there staff. The food was beautiful, shame about the staff.

Went for Sunday lunch with my husband and 3 course meal was outstanding. The star of the show was the main course, plenty on your plate , the veg , mash Yorkshire’s were outstanding. I had beef which was cooked beautifully and my husband had chicken. The lemon tart was beautiful, very lemony and you could tell it was home made and not pre shop bought. I believe the main chef was on Annual leave and the sous chef was in charge today. What a fabulous meal, really thoroughly enjoyed it. The bar was great too , we got 2 **** Mary’s and it was the best one I’ve ever tasted. The Tabasco was perfect. Great decor and lovely staff in all areas. Ver carta