Teléfono: +441733391111
Dirección: The Village, Orton Longueville, PE2 7DN, Peterborough, United Kingdom
Ciudad: Peterborough
Menú Platos: 4
Reseñas: 190
Sitio Web: http://www.abacushotels.co.uk/orton-hall-hotel-and-spa/dining/huntly-restaurant.shtml
"We had our baby’s baptism which we had planned for 1 and a half months. When we arrived they changed the room without telling us. We set our room that morning and we had left our cakes in the boxes to ensure no flies would sit on them. When we arrive mid afternoon we had noticed that they had been uncovered and that the cakes had a few flies near. We arrived at 5pm and we did notify them we would like to eat for 6pm while we had photos taken by our photographer. But they rushed us and cattle us in to our room. We had a party of 43. When being served our food, it’s was served table by table which was fine. However, when a table is waiting 15 minutes and everyone else has finished I think that is not acceptable. They did rectify it but it shouldn’t happen. When it came to cutting our cakes they said they would cut and serve them. This never happened. We ended up serving them without plates and forks, which we did ask for in the morning. No members of staff was available and we couldn’t find any. When everyone was leaving a member of staff came over and said “I’m sorry for your experience we quite under staffed”. If you know you have our party, main dinner service and another party in a different room you would think that they would prepare. Finally, you can not be served at the bar when they are serving food because they are that understaffed. Which mean you are then waiting between 20-30 for a drink."
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