Teléfono: +441316632166,+441316637644
Dirección: 1-5 Dalhousie Road, Midlothian, United Kingdom, EH22 3AT
Ciudad: Midlothian
Menú Platos: 9
Reseñas: 3687
"We were extremely disappointed with our experience at the restaurant last night. We had family visiting and had made a reservation for Friday evening for 4 adults and a baby. Upon arrival, there was no one to greet us and show us to our table. We had to search for it ourselves and found our name and reservation time on the table. Despite requesting a highchair when booking, one was not prepared at the table. Due to a busy bar, we decided to order food and drinks through the QR code/app instead of waiting in line. However, the drinks took a long time to arrive, as did the food. The portion sizes were small, with not enough scampi or chips on our plates. The chips had no taste at all. The side of roasted vegetables we ordered with the pie was disappointingly small for the price. The burgers were average, and we were disappointed that they no longer offered the delicious crispy buttermilk chicken burgers. One of us had paid extra for sweet potato fries but received normal chips instead. It took multiple reminders to the waitress to receive the correct order, which arrived nearly half an hour later when we had already finished our meal. The service was subpar and lacked attention to detail. Despite being busy and understaffed, a good restaurant should prioritize customer satisfaction and address any issues promptly. We were also surprised that the app prompted us to tip before receiving any service or food. Overall, our experience was disappointing and we will not be returning. The restaurant used to be good, but it is now poorly managed and lacks consideration for its customers."
Todos los precios son estimaciones en menú.