Teléfono: +33786617064,+33890210543,+33890719962
Dirección: 12 Avenue Du General Sarrail Face A La Gare Sncf, 01500, Amberieu-en-Bugey France, Ambérieu-en-Bugey
Ciudad: Ambérieu-en-Bugey
Menú Platos: 12
Reseñas: 982
"So yes it is true, Nora is very friendly and welcoming at first but be careful not to dare the criticism of what she has served you, otherwise she will send you her son who will present himself as the manager and who will take care of you on a scornful, threatening tone. I explained: I ordered a chicken panini and a chicken tajine with olives for 4 people, all to take away. After 3/4 waiting hours, I made the mistake not to check my order. Arrival at home (I live 20 km from the restaurant, what a bad surprise!!! I discover 4 plastic barrels in which a white rice occupied 2 thirds of the container, accompanied by a chicken thigh, with a barely existing sauce background, some green olives and lemon slices. The whole parsley of parsley! A real insult to the original Eastern dish: see the pictures by yourself... Chicken was fade and rice without flavors. I'd like to tell you that my guests ate some rice by politeness. As for the panini I wanted with very little sauce, it was filled with mayonnaise and hurt my stomach in the evening. After this disappointment, I decided to look at the note (57 euros anyway! and I realized that there was a surcharge. Indeed, 12 euros per person for the tajine and 3.50 euros the panini, it would have cost me 51,50 euros. The next day, I decided to call the manager to let him know, she explained that the prices on the menus were not up to date! She then asked me if "it had been with the Tajines?" I used it to tell him that it didn’t match the photos on their site and menu at all. She told me, without any discomfort, that she had warned me that there would be a rice accompaniment and that I had to accept his proposal from him EMPRUNTER a traditional dish to have a real tajine: so without rice, with more sauce and a nice presentation! This is a comment... At the end of the conversation where I felt it more than vexed, she offers me a refund of 4 euros if I move (40 km back, why I didn’t want to borrow her dish. The best remains to come: 1h later I receive a call from this restaurant and this lady tells me: "I'll pass you the manager." On the other end of the line, a man on the phone who doesn’t even greet me asks me on an authoritarian tone: “Have you had a problem with my mother? "before I'm the manager! Did you have a problem with my cook?! “Well, the question was for form because after that I no longer had the right to speak. After that, an aberrant “explanations” avalanche, I quote: “When you go to the mac do and the fish net is not good, you will not complain! » (ah good? . He also called me: “I am not the army of salvation!” Forgive me but 57 euros for a mediocre meal, I had not doubted it. Ect ect. I had to hang up to stop this masquerade. Anyway, if you go there especially: smile and... smile! Dear « bosses » likely, how can we prove so little professionalism and pretend to be restaurateurs...?"
Todos los precios son estimaciones en menú.