Dirección: Coliseum Leisure Park, Cheshire Oaks, Ellesmere Port, United Kingdom
Ciudad: Ellesmere Port
Platos: 31
Reseñas: 35
"I recently went to this restaurant for my hen do with more than 20 coworkers. We had pre-ordered our meals three days in advance, but had to cancel three people last minute due to illness or childcare issues. This left us with a total of 21 guests on the day of the event. We were informed that if any more guests cancelled, we would have to pay for their meals as extra staff had been called in to serve us. Our reservation was for 7 o'clock, but we arrived at 6:45 and had to wait until 8:50 for our food to be served. Despite asking twice about our meals, we were told they were "on the way." We had expected that pre-ordering our food would have saved us time, but we ended up waiting almost two hours. We only had one waitress who also had to serve other tables in between attending to our group. We did receive a discount on our bill, but we had anticipated leaving the restaurant by 9:30 at the latest. Unfortunately, the last of the food was being given out at that time, causing us to miss our post-dinner plans. Overall, my hen do experience was not as enjoyable as I had hoped. I understand that catering for a large party can be challenging, but we had pre-ordered our food in advance specifically to avoid such delays."
Menú - 31 opciones
Todos los precios son estimados.
User
the service was excellent, but eating was overpriced for what it was and was not as hot as it could have been
Dirección
Reseñas
User
Sadly, the dining experience was not great. The food presentation was poor and the staff was rather unfriendly.
User
we served by a very attentive and pleasant waitress called ellie, the drinks where the beautiful and the food that is a must for the chicken stripe starter
User
Fantastic service, very clean and the food was unreal!! And despite covid rules and regulations the waitress did fantastic with us and other customers never waited and felt relaxed
User
Unfortunately the menu was 50% out of stock and this meant there was nothing for us to choose, and because we needed a dairy free option this was made even harder by the fact everything left was cross contaminated so couodnt be chosen. Very disappointing! We ended up having to leave and wont be going back.
User
Our waitress was brilliant but the service was very slow from the kitchen 25 minutes from ordering 2 coffees when initial drinks order was taken and we were still waiting and then had to ask again twice over. Wasn’t particularly busy and seemed plenty of staff so not sure why everything was so slow- food was ok though
User
Service was absolutely excellent. I can’t remember their names, I think one was Emma and the other a lovely gentleman. But service and friendliness of them both was next to none. You could have been in a luxury Michelin star restaurant the way they treated us, couldn’t do enough for you. Food and drinks were amazing too!
User
The dining experience was awful. I ordered the burritos and they were soggy, lacking flavor, and supposedly had some sort of bark in them, although I couldn't identify it. My partner had the fajitas and described them as mostly mediocre. The dessert was decent, but the main dish was priced at £17 and was only worth paying around £5-8 considering the quality of the food.
User
Really disappointing, usually love other branches of this restaurant , but the one at Cheshire Oaks was not up to standard. After booking in good time the maitre d tried to sit us at a table directly in front of the kitchen, and to the side of the waiters station, we refused that table, and requested another. This was agreed to, but we were told we could only have the table until 8pm, at this point it was 7.15. We were then informed at approx 50% of the menu was not available. At 7.30 we had our order taken the clock was still ticking. What food we had was okay, quite tasty, but the overall experience was not a relaxed meal out. Very disappointed!
User
I recently went to this restaurant for my hen do with more than 20 coworkers. We had pre-ordered our meals three days in advance, but had to cancel three people last minute due to illness or childcare issues. This left us with a total of 21 guests on the day of the event. We were informed that if any more guests cancelled, we would have to pay for their meals as extra staff had been called in to serve us. Our reservation was for 7 o'clock, but we arrived at 6:45 and had to wait until 8:50 for our food to be served. Despite asking twice about our meals, we were told they were "on the way." We had expected that pre-ordering our food would have saved us time, but we ended up waiting almost two...
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