Teléfono: +441642260600
Dirección: 93-129 Albert Rd, Middlesbrough, United Kingdom
Ciudad: Middlesbrough
Platos: 8
Reseñas: 4969
Sitio Web: https://www.bistrotpierre.co.uk
"Such a shame because I really wanted to like this place. To begin with the biggest issue, a gluten intolerant member of our party was served regular bread despite clearly and specifically ordering gluten free. Luckily this is not a life threatening allergy otherwise things could have been a lot worse. She 's now suffering severe stomach pains and feels very lucky that is all. Unfortunately this wasn 't the only issue we had. We were quite a large party (12) for father 's day breakfast. We booked well in advance. After being seated it was about 20 minutes before someone took drink orders. The restaurant was maybe half full. So this seemed like an unnecessarily long wait, but I could overlook this. When a server came to bring cups for the advertised 'unlimited ' tea or coffee we were practically shouted at WHO ORDERED COFFEE??? , and when we didn 't immediately answer cups were thrown down onto the table and we were told to hand them out to whoever wanted them. Now, let me be clarify that this wasn 't casual friendly service (with which I am more than happy in any establishment) but outright aggressive and rude. I felt like I was in punishment for daring to come to a restaurant. A bad continuation to a poor start. Well, once we finally got our food orders in we waited almost an hour during which we had no service. No one checking in, no one refilling drinks (which were advertised as unlimited), no one apologising for the wait. And again, the restaurant was only half full. It is a shame because I am sure the staff can do better. I don 't know why there wasn 't slightly more effort made. I can deal with a long wait if the staff make you feel comfortable in the meanwhile. But sadly I felt the opposite. I felt I was imposing. Which is bizarre in a restaurant where I am paying to eat and drink. The food itself was good enough but poorly presented (see photos). But unfortunately the whole experience was topped off by serving an allergen to a customer who clearly stated her restrictions. Perhaps this was just a bad shift. But I 'd say the team need to take a look at their errors and seriously make some changes so that your diners feel welcome and comfortable. I 'm afraid you 've lost 12 customers today! What an awful shame."
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Peter
Had a fabulous lunch here food amazing service spot on thankyou Richie for great attentive service interior lovely really nice vibe we will be back
Dirección
Reseñas
Elizabeth
The food was delicious, the staff was very good and helpful, and the atmosphere was beautiful. I celebrated my birthday here and cannot wait to return.
Callum
the quality of eating is excellent! the place is so clean and cozy! it has such a beautiful mood for romantic dates. the personal is friendly and really efficient.
Erin
visited for working with worker xmas meal early afternoon not too busy for saturday beautiful place fab food think we all enjoyed it personal friendly a helpful would recommend a visit x
Mandy
Had a date night last night n it was amazing the food was spot on service was wonderful and the atmosphere was spot on for me and my partner would definitely recommend n definitely coming again .
Patrick
The food is decent, but the prices are a bit high for the quality. I particularly enjoyed the calamari, which had a crunchy exterior and tender, moist squid inside. It was fried perfectly and served promptly. However, the other dishes were not as impressive.
Patrícia
The food at this restaurant is not only delicious but also beautifully presented. I visited Middlesbrough for a day and stumbled upon this gem of a restaurant. The staff were friendly and helpful, but what stood out for me was the unique interior of the building. Inside, the restaurant has a charming rustic atmosphere with mismatched tables that surprisingly work well together. The menu may be simple, but it has a delightful twist to it. We ordered a chicken and cheese salad, two beef stews, and a risotto, all of which were beautifully presented and incredibly tasty. The service was quick and efficient. Overall, it was a lovely experience for a small group or a family dinner. I highly recomm...
Colin
Have been twice now and have loved it both times. The one star reviews on here all seem to have come from the same party. The food is lovely, with getting plenty of top ups on water and bread and no delays to our food. I also find the staff very attentive and pleasant, with the atmosphere being spot on. Apologies as I can't remember their names but I have been served by the man from Liverpool and the waitress with the long brown hair and glasses, both times I have been impressed with their lovely customer service, we are made to feel very welcome. The only down side I have heard about this restaurant is a party left without paying the bill recently and this was taken from the staff's tips. A...
Zvezdoslav
excellent meal and ambiente. had an appetizer tonight. amazing service by florian our waiter, who not in our face, but pleasantly attentive and provided for our needs. wein was amazing. starter. difficult to decide, but fantastic calamari. or the goat cheese salad with root. we had delicious rump steak cooked blue and rare to perfection with an amazing pfefferkorn sauce. burger was huge...boeuf bourguignon was melted in mouth.and the vegetarian 'cheese balls' is not only for the vegetarians. the free French brot with the exquisite butter is very addictive. Desserts..wow sticky toffeefrangipanecreme bruleetopped by a fragrant espresso. highly recommended. decoration is scum. music in the back...
Sasha
Such a shame because I really wanted to like this place. To begin with the biggest issue, a gluten intolerant member of our party was served regular bread despite clearly and specifically ordering gluten free. Luckily this is not a life threatening allergy otherwise things could have been a lot worse. She 's now suffering severe stomach pains and feels very lucky that is all. Unfortunately this wasn 't the only issue we had. We were quite a large party (12) for father 's day breakfast. We booked well in advance. After being seated it was about 20 minutes before someone took drink orders. The restaurant was maybe half full. So this seemed like an unnecessarily long wait, but I could overlook...
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