Teléfono: +33388648964,+33890719868,+33890210127
Dirección: 9A Rue Des Vosges, 67640, Lipsheim, France
Ciudad: Lipsheim
Platos: 3
Reseñas: 1859
Sitio Web: http://www.chaletdelhotel.com/
"We were staying at the hotel and had made a reservation in the restaurant. We arrived at 19,00 and were among the evening’s first guests. My wife and I got a table in a corner, the restaurant’s absolutely least attractive table. We asked if we couldn’t get one of the other at least 10 to 12 unoccupied tables, but we were informed they were all reserved. Service was quite fast and the food was good, but during the meal we noticed that at least nine of the tables that were supposed to be reserved were still unoccupid during the evening. After finishing our meal we were completely ignored by the staff and the plates were not taken away. After waiting for more than half an hour we moved out to the terrace. Still no service, no waiter asking if we wanted coffee or anything else. Then we gave up and started to leave passing by the waitress to pay. We told her why we were disappointed. She asked the manager to come. When arriving he wasn’t the least interested in why we were dissatisfied. The reason why we couldn’t get a better table, we were told, was that they were reserved for regular clients who didn’t show up this evening. And why we were ignored? Because the staff gave priority to other guests. Our conclusion: Don’t come here if you are not a regular client or you just expect some good service if you happen to pass by this neighbourhood. We had been looking forward to a plesant evening and are still very disappointed. The fact that we got a reduction of the bill doesn’t make much of a difference."
Todos los precios son estimados.