Teléfono: +493301702547,+493301205046
Dirección: Schloßplatz 1, 16515, Oranienburg, Germany
Ciudad: Oranienburg
Platos: 7
Reseñas: 2077
Sitio Web: http://www.schlossrestaurant-oranienburg.de
"Staff and boss unfortunately incompetent! We arranged a prosecco reception for our guests on our wedding day 2 weeks before our wedding in September 2024! What and when should we please be prepared so that we have a smooth transition after the marriage. Had the appointment with the boss personally and discussed everything. Arrived after the marriage and nothing was prepared. We stood there and had to wait 15 minutes with our guests until something was finally ready. We felt so stupid! The staff knew nothing about anything and was also rude and stressed! We had also agreed that small orders such as water could be added, but no more. But that was completely ignored. To abandon a newlywed couple like that and show no insight at all was really very disappointing and unsatisfactory. The bill simply turned out to be twice as high because agreements were not kept! It seemed like the only important thing was to pay and that wasn't a small amount! I will not recommend this store to anyone. Due to poor service. I would also like to warn you about the Italians right in front of the castle, this restaurant also belongs to the same owner. Without love, without heart, without passion and without insight let alone apology! I'm still so disappointed and shocked. Incredible !"
Menú - 7 opciones
Todos los precios son estimados.
বরকত
Very delicious. Top service and beautiful ambience
Dirección
Reseñas
Jeanne
Very delicious dishes. Very nice ambience. Very nice evening. Food: 5 Service: 4 atmosphere: 5.
Jean
The dishes were soaky and very ingenious! Keep it up! I'm happy to come back! Food: 5 Service: 5 Atmosphere: 5
Patrizia
Self-baked cake, very tasty. Friendly service, beautiful castle ambience with paintings by Kurfürsten Luise Henriette.
Morton
Great food. Very friendly service and competent. It fills most of all desires. Disabled people. Staff helps. Man and woman like to go.
Step
Food is slowly getting better again, but the new tenant can't match the quality from before. Service: Dine in Meal type: Lunch Price per person: €20–30 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes: Hamburger Schnitzel
Britney
Everything great there, only the corner with the old advertising signs does not fit the rest. It was too tight for a birthday table. However, the staff smiled at all the resulting problems. Service: Dine in Meal Type: Lunch Food: 5 Service: 5 Atmospheric: 4
Luc
Unfortunately, creativity, this formerly great location has remained on the track. Strictly tasty goat's cheese without a hint (tip: for plucking.. e.g. walnut seeds or honey...granate seed). 1Glas Sekt/ Prosecco not possible. only as Piccolo! Incomprehension of the guest strikes deaf ears... shame that the ignorance of the owners is above the desire of the guest.
Matthias
Everything cold. We ordered zander and wild hare. The side dishes for both dishes were cold and that at prices of almost €40 per dish! I let the rabbit go back and we kept the other food because my wife and our little son were really hungry. When I asked for the bill, I was patronizingly told that the wild hare had been taken off the bill. Yes, of course! And just as naturally, I expected an apology or a gesture, for example a drink or giving up all drinks in the event of a disaster. Not so here, here people wanted to have paid for the drinks. So 50€ for a moderate zander on limp skin and cold side dishes, cola and 2 water. What a disgrace!
Sarah
Staff and boss unfortunately incompetent! We arranged a prosecco reception for our guests on our wedding day 2 weeks before our wedding in September 2024! What and when should we please be prepared so that we have a smooth transition after the marriage. Had the appointment with the boss personally and discussed everything. Arrived after the marriage and nothing was prepared. We stood there and had to wait 15 minutes with our guests until something was finally ready. We felt so stupid! The staff knew nothing about anything and was also rude and stressed! We had also agreed that small orders such as water could be added, but no more. But that was completely ignored. To abandon a newlywed coupl...
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