M And S Cafe - Carta

The restaurant is good, the staff are very helpful, but the restroom has rolls of toilet paper left on the rails on either side of the cubicle, instead of being in the toilet roll holders on the wall. This doesn't align with the overall cleanliness of the establishment.

This restaurant was absolutely terrible. The tables were not cleared, and we waited about half an hour for our food. We had to send back our jacket potatoes because they weren't cooked. On top of that, there were no serviettes or water provided. We definitely will not be returning and would not recommend this restaurant to others.

M&S, not just desserts, devilishly good desserts! Light, fluffy, moist, melt-in-the -mouth....mmm, what more could you want from an oral delight, Mary Berry would faint. The lattes were perfectly balanced, coffe with the barest hint of acidity, made velvety smooth with milk. Coming again...certainly. Well done M&S you are so worth it Ver carta

Probably the slowest coffee shop ever.. The girl on the till must have been off when they did the customer service training. Sunday afternoon and the store was really busy, two staff behind the till one serving and the other making coffee. They couldn't have gone any slower if they tried... The cake stand was nearly empty. no plates and no organisation at all.... Just Terrible,,,

A simple order of 1 bowl of soup and a toasted teacake, took 25 minutes to be served at a time when the cafe was only about half full. .A numbered electronic device is supposed to assist in guiding the waitress to the table. After 20 minutes we went back to the counter, to be told that the electronic devices doesn't always work. My cold toasted teacake was lovely when it eventually arrived but was sent back and needed to be reheated. another 5 minutes). Shambolic!

Absolutely awful! Very rude staff, a waitress called Maria told us they were closed until another waitress had to interrupt to say they were open another hour. She then proceeded to refuse to serve us so I had to go and get another waitress to put our order through. The cafe was filth, most tables dirty and floor filthy with food. After going through all that the coffee seemed watered down and we ended up leaving it. will never return, they don’t want our custom anyway!! Ver carta

My hubby and I recently popped in to M&S cafe on a shopping trip to the Silverlink branch. My hubby was having a bit of a diabetic wobble and needed something quick to stabilise his sugars and the staff where really helpful. We both had a toastie, I had tuna, cheese and spring onion which was super yummy, The staff where so helpful and friendly and the lady who served us was super helpful explaining about the perks of scanning our Sparks card in the cafe. We will definitely be back.

I decided to have lunch at M&S Longbridge, but I regretted it. We ordered two jacket potatoes, one with cheese and one with mixed chili beans. After waiting for a while, a staff member informed us that they were out of chili beans, even though it was just after 12 pm. I settled for the cheese jacket potato instead. However, we only received one jacket potato and the server seemed unaware of our order for two. When my jacket potato finally arrived, it was missing butter and salad dressing. The salad consisted of a few pieces of rocket and baby plum tomatoes, making it dry and unappetizing. I don't think I will be returning to this restaurant anytime soon.

Called in for a hit drink and breakfast. They had no sausage sandwiches, so my husband ordered a bacon ciabstta roll. I ordered the all-day breakfast wrap. Initially, they said these were sold out, but then found a delivery. We sat down with our hot drinks and our food arrived swifty..no issue with the service. But after one bite I was disappointed to find a spicy salsa type sauce in the wrap. I have an intolerance to peppers and onions, I didn't ask as I really did not expect breakfast wrap to contain such ingredients. My lovely husband swapped so I had a lovely bacon ciabata roll and he ate my wrap. He likes salsa but even he was not very complimentary about it! The Sausages were horrible... Ver carta