Mcdonald's - Carta

Ordered 2 big mac meals, and a chicken select and got a happy meal instead of chicken select.......does anyone check the food when its given to the customers, makes you wonder.

Normally OK, but obviously need to work a little on quality control. Went to the drive thru and spent 28 quid on breakfast for five people, including 3 pounds for two extra hash browns, only to get home and discover all four hash browns missing from the order.

This morning, I visited the drive-thru and ordered an Egg and Cheese McMuffin and hash browns (I'm a vegetarian). When I got to work and checked my order, I realized they had given me a double sausage McMuffin instead. It was too late to go back, so I ended up with no breakfast. I was very disappointed and found it to be unacceptable. Ver carta

I was there at 10.30 a.m., trying to order food on your ordering board. the personal came to us .saying that they are close. I went to the car. my partner went the food on the car order by kiosk. they said u can't order any food. we have to get the car. I had to drive the car. then my partner could order the food. then we have our food. we had the meal in the car.

I left my phone at Padholme road east Peterborough McDonald’s. I hadn’t realised I’d lost it for a few hours but went back and we very soon realised I’d thrown it away in the trash. The manager on that night Jessica went above and beyond as she scoured the recycling bin at the back and managed to retrieve my phone. Above and beyond, what a great manager she is I’m so pleased I got it back! Thank you so much Jessica

McDonald's really needs to address the issue of serving cold food. It's unacceptable to have a pile of burgers in the middle and send them out in no particular order, resulting in cold burgers like the ones I received tonight. I observed this happening and raised it with the person in charge, but they were not interested. Even the delivery drivers from Just Eat are experiencing the same issue of receiving cold food at the delivery drop-off. This has been my experience as well. Ver carta

Preordered and paid for a single cheeseburger on the app, it was then 22 minutes to collect said cheeseburger, which was then cold. Not quite sure what has happened to them over the last couple of years but whatever the system currently is it does not work. Certainly no longer a fast food restaurant I could have made it quicker at home. I am in no way blaming the staff, who were doing their best to manage the situation. They we constantly having to deal with numerous disappointed customers waiting for their food, one table of two that I overheard were waiting for table service and they had already been sat waiting for 30 mins, and we already 6 mins later back to work.

I had my lunch break at this McDonald’s branch today and as I can’t fit my truck through the drive through or in the ridiculously small parking spaces with bollards behind, I ordered using the app and stood in the click and collect bay and waited when the member of staff brought my order out she said very rudely you do realise you can’t stand in these spaces you have to remain in your vehicle, I explained I can’t fit in the space in my vehicle she then scoffed and went back into the restaurant, I was wearing a mask (unlike every Uber driver I seen walking into the building) and stood back when she came out so really didn't see the problem, another person using COVID as an excuse to be awkwar...

We went to the restaurant on Saturday afternoon around 1:30pm and it was very crowded. The restaurant has a modern decor and the entrance is conveniently located on the corner. We ordered a fish fillet and a kids meal, which were delivered quickly. However, we were still hungry later on so we decided to order a vegetarian wrap. My husband waited for it for at least a few minutes. The manager noticed and came over to inform us that the wrap was not available, but offered us a burger instead and ensured that our food would be brought to our table. A sales assistant then brought the veggie burger and refunded the money for the wrap. This was a generous and professional gesture from the manager,... Ver carta