Teléfono: +441427872388
Dirección: United Kingdom, DN9 1EP, North Lincolnshire
Ciudad: North Lincolnshire
Menú Platos: 6
Reseñas: 713
Sitio Web: https://www.oceans52.co.uk/
"Don’t even bother ordering on line! I ordered 40 minutes in advance from the pub where I could have comfortably eaten fish and chips! I got a confirmation that it was being prepared do headed off at 7, a confused looking lad at the counter eventually responded to my question re my order, but never really came back. So loads of people waiting, all guessing what to do and whether to say anything? A young man that seemed to know them ordered:got his stuff:left…. A nice (too nice) lady came in from outside to say her order (on line) was supposed to be ready an hour ago! So I suggested she stand at the counter and asked the collective 6 staff if one of them would actually stand at the service counter? Clearly they were all bemused and embarrassed! …., granted I’ve had a bad week, but I respectfully asked for a refund as I could not simply stand there in the hope that I might get noticed???? To be told that this could not be done, what! I’ve just paid on this card! You can’t supply my order (or anyone else’s by the looks) and you can’t refund my payment?????!!!!!!!! I got nowhere with my protestations! So yes I will be popping back in to carefully explain the errors they need to correct. I went up the road and settled for a donner which was in my hand in 5 minutes flat! Stick to the order in which ALL orders come , presently too many staff counterintuitively as all trying to do the same thing but generally looking blankly at each other! Someone must take responsibility and stay at the main counter updating customers and advising new ones. A managed system would help this currently floundering businesses!!! Please avoid unless you have time to waste."
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