Teléfono: +442074996008
Dirección: 3 & 7 Maddox Street London, W1S 2QB, FSA Food H, United Kingdom
Ciudad: London
Menú Platos: 35
Reseñas: 7170
Sitio Web: https://www.pataralondon.com/home.php
"Came here for dinner and the customer service was horrendous. We were ignored for a while and stood around waiting, despite several staff members walking past and making eye contact with us (no one was standing at the concierge reception desk). Then we were sent to the bar area to wait DESPITE having a reservation. They then proceeded to keep us waiting for a further minutes they only came to get us when I asked for the manager himself (clearly they had forgotten about us The manager then proceeded to question our booking saying it didnât exist. I showed them proof of a confirmation email, which I received yesterday, to which the manager said âthe booking is for tomorrowâ he didnât even read the date which said it was for today. Bare in mind the restaurant was not that busy at all! There were several empty tables and despite this we were kept waiting. Iâve worked in customer service so I know when the staff do not care about their customers and that was evident right here. I am highly disappointed as what was meant to be a great night had an awful start thanks to Patara. Will never be coming back here. No food is worth the disrespect. Itâs always disappointing when youâre rushing to make your booking on time, so as to not delay the restaurant but the restaurant couldnât care less about seating you on time. And then they had the gall to add service charge to my bill! After the awful service!"
Menú completo - 35 opciones
Todos los precios son estimaciones en menú.
Sopas
India
Mariscos
Verduras
Tailandesa
Fideos Y Arroz Frito
Sharing Starters
Pizza
Thai Salads
Arroz Frito
Nos Riz Sautés
Intermediate
Lunch Taco Salad
Platos Tailandeses
Vegetarian: Soup
Arroz Y Fideos
Platos De Ternera
Fideos
Vegetarian - Salads
Curry
Vegetarian: Starter
Extra Condiments
Noodle & Rice
Ensaladas
Entrada
Cordero
Carmen
Great food and good service, nothing was too much trouble .
Dirección
Reseñas
Jayden
Great food. Charming service⦠Really great pre-show supper.
Gordon
Lovely establishment, the drinks were very good and the food was outstanding
Luke
Staff was amazing, the food was delicious very flavoursome. Enjoyed our night here, very pleasant staff. Ver carta
Barry
Excellent food, everything we had was amazing. Highly recommend the chilli basil beef and the green curry!
Mabelle
Good quality, great value and would recommend. A little less fine dining than I expected but still great service and food.
Jennifer
The service was amazing but I ordered the pad Thai with my wife and it wasnât very nice . And thatâs okay if it wasnât a Thai restaurant Ver carta
Benjamin
This is the second time I've had the premium set menu and Patara were happy to accommodate some swaps. Yummy food and both friends who had never been to Patara loved it.
Ethan
I've been eating at Patara for over years. Have tried their restaurants in Bangkok, Geneva, Knightsbridge, Soho, and several times at Maddox Street and this was the best meal ever The only thing lacking was our first choice of wine of which they had run out, but everything else was excellent Highly recommend Patara to upgrade and add to their wine list.
Scott
Came here for dinner and the customer service was horrendous. We were ignored for a while and stood around waiting, despite several staff members walking past and making eye contact with us (no one was standing at the concierge reception desk). Then we were sent to the bar area to wait DESPITE having a reservation. They then proceeded to keep us waiting for a further minutes they only came to get us when I asked for the manager himself (clearly they had forgotten about us The manager then proceeded to question our booking saying it didnât exist. I showed them proof of a confirmation email, which I received yesterday, to which the manager said âthe booking is for tomorrowâ he didnât e... Ver carta
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