Teléfono: +33243499000,+33243492200
Dirección: 7 RUE DU MARCHIS, 53000, Laval, France
Ciudad: Laval
Menú Platos: 13
Reseñas: 1859
"Very beautiful building, the place is magnificent but the service is not at all up to the classification and even less the price. At 350 euros the boudoir suite is very beautiful but lacks a small living room, especially since a space is free and has no use. Empty and unplugged mini bar. Only one bathrobe available, we had to ask for a second one. Only a thumb dispenser dispensing a cleanser which acts as a shower gel and shampoo is available. No conditioner, even if you ask, no bottle opener, no shoe horn, no iron, no toiletries which is unthinkable for a 4* hotel. Same for a 4* hotel at 350 euros per Night, no porter, no umbrella available On our arrival, a pleasant receptionist (unlike one of the two waiters in the restaurant who is really anything but welcoming and really doesn't make you want to come back! . Clean place. As for the catering, it's simply catastrophic... a special roasting buffet evening was offered. What a disappointment to see what was on offer. Three meats that have nothing to do with grilling, more than basic starters (grated carrot, tomato, a little cold meats , and side fries. We made our comments following the dinner as well as upon our departure (because out of 4 people, three had a terrible night following very poor digestion... but no surprise for the people we visibly saw, which is a shame because the place is magnificent but you only come once, you don't get fooled twice... plus the publicity is quickly done unfortunately... This place could be magnificent, Laval being a pretty city, this establishment could attract a large number of people but for that, we really need to review the service and the catering, it is inevitable."
Menú completo - 13 opciones
Todos los precios son estimaciones en menú.
Postre
Entrada
Plat
India
Desayuno Chino
Comida Mexicano-Estadounidense
User
a soothing setting, a warm service and delicious cuisine!
Dirección
Reseñas
Marion
Very pleasant time at the spa! The heat of the jacuzzi is perfect!!!
reze
We spent 2 hours at the Spa, I recommend it Rooms: 4 Service: 4 Location: 4 Hotel highlights: Romantic
Marta
Food drinks: The dinner was perfect and the agreement with the wines Rooms: 5 Service: 5 Location: 4 Hotel highlights: Quiet Ver carta
Danièle
Very pleasant hotel, quiet, quality services Rooms: Comfortable spacious terrace Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Quiet
Constance
A little old and the buffet absolutely has to be entirely homemade. The meats are delicious. Rooms: 3 Service: 4 Location: 4 Hotel highlights: Quiet
Victoria
I sometimes come to the spa at this hotel, since I live nearby. But 40 euros for 2 hours is a bit expensive. If the price were lower, this hotel would have a lot more customers. Rooms: 4 Service: 4 Location: 5 Ver carta
lefaure
We booked with the spa, jacuzzi broken, hammam not up to standard, ultra hot swimming pool, lousy service In short...a real fiasco for my wife's birthday I do not recommend at all Rooms: 3 Service: 1 Location: 4
Nicolas
Came as part of a 2-day business seminar that I was organizing, so reservation of around ten rooms with meals, room service. A pretty and charming setting, although a little aging, which suggests a good time with colleagues. Ultimately, after two days we find it overrated, even pretentious. The rooms could do with a good refresh as mentioned by others. A rather limited sense of service and a non-existent commercial sense of management compared to other Relais Châteaux, Châteaux-formes and other seminar venues. We had quite a long exchange for €15 and problems with room reservations being counted versus the number reserved. Ultimately, a certain experience that led us to avoid this place and...
Melanie
Very beautiful building, the place is magnificent but the service is not at all up to the classification and even less the price. At 350 euros the boudoir suite is very beautiful but lacks a small living room, especially since a space is free and has no use. Empty and unplugged mini bar. Only one bathrobe available, we had to ask for a second one. Only a thumb dispenser dispensing a cleanser which acts as a shower gel and shampoo is available. No conditioner, even if you ask, no bottle opener, no shoe horn, no iron, no toiletries which is unthinkable for a 4* hotel. Same for a 4* hotel at 350 euros per Night, no porter, no umbrella available On our arrival, a pleasant receptionist (unlike on... Ver carta
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