Teléfono: +41919222216,+41783359666
Dirección: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, Morcote
Ciudad: Morcote
Menú Platos: 17
Reseñas: 1655
"another (loving) hot day and we decided to go to lugano. after a walk through the city and when we saw that a storm comes, we found a free table here. we had to change the table first and a few minutes later. we were asked to go in through the weather. we ordered a zesarsalat, pommes and spaghetti carbonara. the fries were ok, but the salate was bad, as he already began to become brown. as for the carbonara? we never have our carbonara! when we asked if he forgot our spaghetti, he said yes, we laughed and told him that we wouldn't worry. because of the weather-turmoil everything was a bit in chaos and that is something we absolutely understand. but: again 25 minutes went by and we asked him again for our carbonara. He really thought we were sweating. he has deleted our order so that we never had anything to eat tonight because he thought when we told him not to worry, he can delete our order. no word of being really sorry, no gestures of f.ex not all drinks that we drank as we waited to cause any kind of discount oh its fault. Instead, he got angry and said we should go to the other place next door. but it was 22:36 and the restaurants were all closed. that is, we can all make mistakes, but the way they solve and treat this sotuation shows who they are. that was neither polite nor professional! so, not only bad quality in means of life, but also bad quality in behavior of this one person."
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