Teléfono: +441773822468
Dirección: 134 Bridge Street, DE56 1AZ, Amber Valley, United Kingdom
Ciudad: Amber Valley
Menú Platos: 5
Reseñas: 2473
Sitio Web: https://rivergardenchinese.co.uk/
"We visited as a group of 8 yesterday, new years eve 2023. From start to finish the experience was one of the worst dining in experiences I have ever experienced in a restaurant. Our whole evening was spoiled by a lack of organisation with staff members. Staff didn't appear to understand simple requests such as could we have an extra bowl to split a soup so as not to waste any food. Asking for extra napkins took 3 attempts to then be given one each. Service was slow and unorganised with staff members hanging around the kitchen/bar entrance rather than attending to tables. Empty tables were cleared by two staff members whilst tables with customers were left waiting. Orders were taken incorrectly. The list is endless really and we were left incredibly dissapointed. On leaving we paid the bill which again was a painful experience with the server. I got up to speak to the staff member on the bar to share how dissapointed I was with the service throughout the evening. Her unsympathetic response was that she knows the service was shocking which speaks volumes. Won't be going back in a hurry which is a shame as we enjoy the food here."
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