Teléfono: +441315575098
Dirección: 25 Union Place, Edinburgh, EH13NQ, EH1 3NQ, United Kingdom
Ciudad: Edinburgh
Menú Platos: 35
Reseñas: 343
Sitio Web: http://www.shezanedinburgh.com
"Have been a customer multiple times and enjoyed the food and prior to ordering I called ahead to ask how long it would be. I was informed it would be minutes, so proceeded with my order. I called two minutes later to change the order and express concern that my confirmation text said ETA minutes. Again, I was reassured that this was incorrect and was automatic because of the roadworks outside the restaurant. mins later I called to say I still hadn't received my order. The person who answered was the same person I had spoken to earlier and asked if I wanted to cancel. I expressed my displeasure at the time taken and highlighted that I had called ahead to avoid this precise scenario. I was lied to and when explaining why I was upset he said look, do you want your delivery or not He offered no token of compensation and was abrupt and confrontational. Advised a refund wouldn't be processed as he couldn't until one of the managers was in. He later said he was one of the managers and the refund would be with me in half an hour. Shocking manner and customer service, will not be returning."
Menú completo - 35 opciones
Todos los precios son estimaciones en menú.
India
Entrantes
Especialidades De Pollo
Shezan Specialities - Lamb
Platos Principales Indios
Poultry Curries
Kashmir Signature Dishes
Suruwat (Starters)
Especialidades A La Parrilla Del Tandoor
Pollo
Cordero
Patia
Main Chicken
Especialidades Indias De Cordero
Biryani
Platos De Cordero Y De Carnero
Recomendación Del Chef
Lamb-E-Punjab
Lamb Entrée
Vegetariano
Platos De Pollo
Almuerzo
Shezan Specialities - King Prawn
User
excellent service. visit, but will be back. they have good work.
Dirección
Reseñas
User
something good, eating was good, nice choice. the rice slightly boiled and soft/sticky. not quite a star restaurant.
Dylano
We visited this restaurant for dinner and were thoroughly impressed with the upscale, formal Indian cuisine, exceptional service, modern decor, and fully stocked bar.
User
absolutely amazing! the place is beautiful and the staff is super friendly and eating is delicious. the culinary experience is very pleasant. I recommend this restaurant Ver carta
User
the naan was served with white flour, all sticky in mouth, the curry was oily and hydrated were added by mistake, which ruined the taste. the desserts were good, but overall no good experience
Keeley
I have to be honest, it was a huge disappointment. My fiancé and I decided to dine at this restaurant based on its stellar reviews. We were seated promptly and everything seemed to be going well.
Megan
I found this restaurant to be much better than I anticipated. We visited on a weeknight and initially it was a bit quiet. However, as the night went on, the crowd began to fill in and it became evident why. Ver carta
User
we have the chance to visit shezan during our visit to Scotland. I love eating that we ordered. we ordered chicken tikka achari, chicken chili garlic and simple naane, must say that eating was tasty and very affordable. the service was fast. I will certainly recommend this place.
User
I am really disappointed, my main dish was hän madras and it was absolutely flooded and swimming in oil, it had even spilled into the bag. I've never seen so much oil on an Indian court. the food was delicious, but that was a real swallow and really clean from it. the time of collection was fast and the staff was friendly in the collection.
User
Have been a customer multiple times and enjoyed the food and prior to ordering I called ahead to ask how long it would be. I was informed it would be minutes, so proceeded with my order. I called two minutes later to change the order and express concern that my confirmation text said ETA minutes. Again, I was reassured that this was incorrect and was automatic because of the roadworks outside the restaurant. mins later I called to say I still hadn't received my order. The person who answered was the same person I had spoken to earlier and asked if I wanted to cancel. I expressed my displeasure at the time taken and highlighted that I had called ahead to avoid this precise scenario. I was lie... Ver carta
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