Slug Lettuce - Carta

Westminster House 11 Portland Street, Manchester I-M1 3HU, United Kingdom

🛍 Pub, Drinks, European, Breakfast

3.5 💬 2921 Reseñas
Slug Lettuce

Teléfono: +441612370631

Dirección: Westminster House 11 Portland Street, Manchester I-M1 3HU, United Kingdom

Ciudad: Manchester

Menú Platos: 35

Reseñas: 2921

Sitio Web: https://www.slugandlettuce.co.uk/manchester-piccadilly?utm_source=gmb&utm_medium=organic&utm_campaign=homepage

"Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant attitude, and reiterated that they needed our table due to a booking. I informed him that we were not leaving because we were still waiting for our food. He continued to be rude, asking me what he was supposed to do about the booking. I pointed out that we had already ordered food and that it wasn't our fault if they hadn’t managed their reservations properly; you can’t just slap a reserved sign on a table and expect us to leave. He then told me, "I'll refund your food order," which was completely unacceptable. The entire exchange was uncomfortable, with my daughter witnessing the rude behavior and false statements from Dan, such as him claiming that "upstairs is for bookings only," which was simply not true. I suggested that they could seat the reservation at the table next to us that was still unoccupied, even though it was past the booking time. After walking away, he soon returned to request the reservation card, which I passed to him. He then replaced the reservation card at the next table with our 4 PM booking card. It was that simple. This whole altercation was unnecessary and really put a damper on what was meant to be a celebratory day for me and my daughter. I genuinely believe that Dan needs additional training on handling reservations and understanding that paying customers have the right to occupy a table until their food has been served. We shouldn't have to endure such a hostile experience."

User User

Our waiter was amazing, providing beautiful service and treating us with a smile all night.

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Reseñas

Elle
Elle

Absolutely loved our bottomless brunch. Leah made us feel really welcome was so quick efficient. Such a lovely girl most definitely will be back! :


User
User

The customer service was quite poor, with no clear instructions provided. The drinks and food were just mediocre. The only highlights were the decoration and the music, which were enjoyable.


Chrysostomos
Chrysostomos

Had lunch, tasty food, friendly staff. Revisited the place on a Saturday night but refused entry because one of us did not carry a hard copy of their ID, although very clearly over 21 years old. Disappointed... Ver carta


LAURA
LAURA

This is a cozy and budget-friendly restaurant with excellent facilities and delicious food. Our waitress, Aodbha, was amazing and took great care of us. A huge thank you to her! If you’re in Manchester, be sure to stop by—you won’t be disappointed.


E
E

Amazing service and lovely staff. We had a lovely waitress called Abbie who made us feel so welcome and was so friendly. We have travelled from the Wirral to come here and would definitely come again. Hugh toy recommend the bottomless brunch, best one we have ever done! Thanks so much Abbie


L
L

We had an excellent couple of hours at the bottomless brunch. Our waitress, Evie, was fantastic and made our experience truly enjoyable. The food was delicious, and everyone loved it. This bottomless brunch was much better than Turtle Bay; the Prosecco was a significant improvement over what they serve. Thank you for a wonderful experience! Ver carta


User
User

terrible service. the reservation was not there, although 3 weeks were booked in advance. the staff was rude and refused to help us. the starters and the nets were brought together so that the nets were cold when we finally had to eat. Bar employees were overtaken and talked about their pauses, while they span the drinks and change to me. if I could rate it zero, I would


User
User

I had a terrible experience at this restaurant. I arrived with a reservation on my phone, but they claimed they couldn't find it in their system. The staff weren't helpful at all, and their rudeness really put a damper on our special day, especially since it was Valentine's Day and we couldn't find another available restaurant. One of the workers, Lydia, was particularly unhelpful and seemed indifferent to our situation. Overall, it was a disappointing experience.


Between
Between

Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant a... Ver carta

Categorías

  • Pub Disfruta de un ambiente animado con nuestros clásicos favoritos de pub. Desde hamburguesas contundentes y fish 'n' chips hasta pasteles salados y cervezas artesanales, nuestro menú promete una experiencia acogedora ideal para relajarse con amigos.
  • Drinks Apaga tu sed con nuestra refrescante selección de bebidas, desde cócteles artesanales y vinos finos hasta delicias sin alcohol, incluidas sodas, jugos y café y té elaborados a la perfección. ¡Complementos perfectos para tu comida! Ver carta
  • European Deléitese en un viaje culinario por Europa con nuestro exquisito menú elaborado, que presenta platos auténticos de Francia, Italia, España y más allá, utilizando los ingredientes más frescos para dar vida a los sabores tradicionales.
  • Breakfast Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!

Comodidades

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  • Beer
  • Carta
  • Wine
  • menú
  • Visa Card

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