Smokin' Grill Steakhouse

68-70 Godstone Rd, Kenley, United Kingdom, Central Dr, Hornchurch

🛍 Grill, American, Cocktail, Steakhouse

4.7 💬 290 Reseñas

Teléfono: +442086165980

Dirección: 68-70 Godstone Rd, Kenley, United Kingdom, Central Dr, Hornchurch

Ciudad: Central Dr, Hornchurch

Menú Platos: 20

Reseñas: 290

Sitio Web: http://www.saffronkenley.co.uk

"It has the potential to be amazing and, we were so looking forward to eating here from the pics and reviews... But, as the night progressed the the quality of both service and food deteriorated. We came in ordered a few steaks and a salad, it took over 2 hours to arrive, they acknowledged it was taking a while after an hour wait and provided complimentary nachos. We kept having to ask when food was going to be ready as we were sat upstairs, the restaurant was empty and we were confused why it was taking so long. Once food arrived, the majority of us were disappointed. Our steaks were completely overdone bar one and during the meal a member had found a hair. At that point, there was no point in complaining as we didn't want to wait any longer and just wanted to leave. We raised the concerns when we asked for the bill and, the waiter sent up the chef to talk to us. He had explained that they had experienced a sudden, unexpected busy event and wasn't sure where the hair had come from (unfortunately, we were all in unison that it was from him he had failed to come up with a beard and hair net/hat and he was a full haired gent). We had agreed upon a 10% discount on the bill (we're reasonable and understood there are some things that cannot be controlled) so felt that 10% was just since we still committed to eating there. However, it wasn't until after we left we realised... They had charged us for an additional drink. (None of us ordered a drink, we kept to water) So we're further disappointed. Very unfortunate, as the majority of the food was of good quality, the steaks and mushrooms had a lovely flavour from the grill and the onion rings had a lovely bloom to them... But, with added insult to injury (the additional drink charge) the instant mash, over cooked steaks after a 2 hour wait, the hair in food and mushy rice. I feel it's safe to say all 8 of us will not be returning. Maybe it was an off day, but the communication was not there, the wait was excruciating when the orders were literally 7 steaks, onion rings, veg, salad, rice, mash and ribs and the hair was inexcusable. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 1 Atmosphere: 1"

Menú completo - 20 opciones

Todos los precios son estimaciones en menú.

Pollo

Postre

Sándwiches

Alitas De Pollo

Platos Principales

Ternera

Entrantes

Ensaladas

Filetes

Comida Americana

Hamburguesa

Pasta

Platos De Pollo

Aperitivo

clayton clayton

Ok Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger

Dirección

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Reseñas

Andrea
Andrea

Amazing food, friendly and efficient staff, I'll be back Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger, Chicken Burger, Chicken Wings


SAYEED
SAYEED

Good tasty food, good service. Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Philly Cheese Steak, Chicken Wings, Grill Chicken Tenders, Buffalo Chicken Wings


Natalija
Natalija

Excellent fillet steak, melts in the mouth. Sides were lovely too and the service was very pleasant. Definitely will be coming back here. Service: Dine in Meal type: Lunch Price per person: £50–60 Food: 5 Service: 5 Atmosphere: 5 Ver carta


Ali
Ali

Good quality steak that you would expect in a high end restaurant in the city. Amazing food, thank you Kid-friendliness: Great atmosphere and friendly environment Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sauce, Chicken Wings


Barry
Barry

My girlfriend I had dinner here. It wasn't busy at all, but honestly don't let that sway your judgement. The food was amazing the lady who served us was lovely very accommodating. Will definitely be returning here again. Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5


Julia
Julia

From the reviews we thought we would try. All I can say is I presume eating in is great, the food via delivery is shocking! Over £50 and to be honest it looks worse than the food I feed by dog! It was cold, processed and the order was wrong. It’s all just gone in the bin. Sadly we won’t be using this service again. Service: Delivery Meal type: Dinner Ver carta


Elizabeth
Elizabeth

I would like to first say a massive thank you to smokin grill, they served us amazing food and provided music in the background. I would like to also give a personal shout out to Samina, she was absolutely amazing with service and was very polite. Lovely dinner night out! Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5


Elisha
Elisha

Don’t let the small amount of negative reviews steer you away from this restaurant. The food is magnificent !! And good value for money. The atmosphere is wonderful. We were helped by two servers called Nisha and Sajeeb which were 2 of the most lovely, polite and helpful people. Who clearly care about the business. I Only have positive things to say about this place. I never write reviews but I had too in this case !! One of the best steakhouses in this area. And the portions sizes are extremely generous!!


Jessica
Jessica

It has the potential to be amazing and, we were so looking forward to eating here from the pics and reviews... But, as the night progressed the the quality of both service and food deteriorated. We came in ordered a few steaks and a salad, it took over 2 hours to arrive, they acknowledged it was taking a while after an hour wait and provided complimentary nachos. We kept having to ask when food was going to be ready as we were sat upstairs, the restaurant was empty and we were confused why it was taking so long. Once food arrived, the majority of us were disappointed. Our steaks were completely overdone bar one and during the meal a member had found a hair. At that point, there was no point... Ver carta

Categorías

  • Grill Carnes suculentas y verduras frescas perfectamente cocinadas a la llama, que ofrecen ricos sabores ahumados. Saboree filetes tiernos, jugosas hamburguesas y pinchos marinados y picantes, todos a la parrilla para una experiencia gastronómica inolvidable.
  • American Disfruta de los sabores clásicos americanos con nuestro menú diverso, que incluye hamburguesas jugosas, pollo frito crujiente, costillas de BBQ abundantes y ensaladas frescas. Deléitate con el confort atemporal en cada bocado, creado para satisfacer todos los gustos. Ver carta
  • Cocktail Deléitese con nuestra selección cuidadosamente elaborada de cócteles, cada uno creado a la perfección. Desde clásicos atemporales hasta nuevas creaciones innovadoras, disfrute de una sinfonía de sabores en cada sorbo.
  • Steakhouse Disfruta de cortes selectos de jugosos y tiernos filetes cocidos a la perfección, servidos con guarniciones clásicas. Deléitate con sabores intensos y condimentos sabrosos que hacen de cada bocado una experiencia inolvidable. Perfecto para los amantes del steak.

Comodidades

  • Takeout
  • Delivery
  • Carta
  • Wheelchair Accessible
  • menú

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"Visit with friends. Arrived and the restaurant was very empty at that time of the evening. Shown to a table that had been allocated to us. Asked if we could move to another and I was initially given the impression that that might be difficult. Just to say again that the tables were allocated rather than reserved. Another customer was making a similar request and after some back and forth we could both move. Not the greatest of starts. This restaurant specialises in Punjabi cuisine. That is what attracted us in the first place when reviewing the menu online before we booked. Starters were of a generous size but rather stodgy. Perhaps more filling for a starter than you might expect particularly if you had ordered a main course and were intending to have a dessert. In contrast my wives dessert was very small for the price charged. The main courses were very spicy even though we requested mild. I appreciate that is a preference on our parts but my wife felt the same. We went with a friend who was visibly sweating. He comment on his main fish course was that under the spice it was a little bland. A lady I took to be the owner asked if we were enjoying our main couse? We commented on how spicy they were and asked for some yoghurt to cool them down. This was supplied with no issues and in fact my wife's prawns (only three found sadly) and my lamb main course were taken back to the kitchen to have I assume some of the chillies taken out or additional yoghurt added. This was done very politely and efficiently. Just to add we have absolutely no issues with regional food differences whether they may be. Perhaps our preference in this instance for less spice takes away from the experience the restaurant seeks to give. However requesting when ordering a mild version, and when asked what we preferred as well, makes the customer right. To drink. A beer for me and our friend. A cranberry juice for my wife which apparently tasted like a squash. Service left something to be desired as well I am afraid. On our initial table three menus supplied. On the second only one and had to ask for two more. Table wiped down after our main courses but only one corner? Had to ask several times for the bill, having asked the lady above who dealt with the spicy food issues. In fact she was eating her evening meal behind us with other customers and jumped up and apologised when she realised she had not let us have our bill. The waitress who we dealt with initially about our table allocation asked at the end of our meal if we had enjoyed it and if we would return. Afraid we said no to both. We had a mutually respectable conversation as to why not and discussed the issues above and others. So a disappointing evening I am afraid. However this is a true reflection of our experience from our perspectives."