Teléfono: +447508281308,+441142301935
Dirección: 569 Redmires Road, S10 4LJ, Sheffield, United Kingdom
Ciudad: Sheffield
Platos: 4
Reseñas: 2090
Sitio Web: https://www.sportsmanlodgemoor.co.uk/
"My 5 friends and I who were all Asian went to celebrate the end of our hike around 3 PMon 30.05.21. We sat down and was greeted by a male waiter who took our orders and then proceeded to say, I hope you 're not the type of group to pay separately and not all together. Just one of you pay and then divide it amongst yourselves later. This felt quite assuming and confrontational. We appreciated that he was probably very busy but it removed our ability to choose to pay seperately if we wanted to and felt like it was a difficult position that he had put us in despite us being customers at this pub. We begrudgingly accepted. He later brought out drinks and my friend noticed that one of the pint glasses were not clean and had a red stain. My friend notified the male waiter of this and he grabbed my friend 's pint glass aggressively and quickly began to empty it right next to our bench, with no concern that while he is doing this, he is getting my friend 's bag and jacket wet. He then says that it would be qui cker for someone to replace the lemonade pint and asked someone to do this. All of us were shocked at his behaviour and felt very uncomfortable at this pub where we are meant to relax and enjoy our meal that we paid for as customers. A short while later, I notice a Caucasian young couple in their 30s with the mum dressed in a blue beautiful dress holding her baby on her lap. They asked the same male waiter for drinks. The male waiter brought their drinks and accidentally poured a whole pint of beer on the lady with the baby on her lap. He immediately expressed his apologies and goes back into the pub to replace the pint of beer. The lady said that it was okay and that her baby was not wet. She grabs some wipes from her bag and tried to clean herself. The waiter comes back with replacement pint of beer and a complementary drink. From this sight, we were all shocked at what happened and visibly realise how stressed and agitated this male waiter must be. Our food arrived and we noticed that on 3 of our plates there were hair. My friends, as a result of the aggressive behaviour shown from the male waiter to us, felt fearful of what would happen if we were to bring to his attention the hair on our plate, especially with his behaviour to the Caucasian couple, we anticipated that his reaction to us might be a lot worse considering we 're Asian and we also didn 't want to bring any more attention to us. This upset me that we were in this position considering that the hair on our plates were a massive red flag for adherence to food and hygiene regulations. Including that we felt too uncomfortable to speak up despite us being customers and us just trying to enjoy just finishing of our hike. It is to add that our experience here wasn 't completely negative as a lady at the pub was quite cheerful and welcoming and helped us in the right direction for our hike and opened the toilet for us to use. As a future recommendation to improve service, if a member of staff is stressed/overworked or agitated, for them to either take a break, refuse more customers from booking or close the pub earlier so that the stress that an invidual might feel is not extended to customers that would like to be in a calming enjoyable environment. In this situation, I rather they had said that there was no other bookings available and my friends and I would have found somewhere else to enjoy our food that go through the stress and feelings of uncomfort that we experienced."
Menú - 4 opciones
Todos los precios son estimados.
Alexa
lovely staff especially the landlady who looks a bit like judy Dench. Top nosh too, great selection of pub grub and smashing environment.
Dirección
Reseñas
Tanya
Great little pub on the outskirts of Sheffield bordering the derbyshire moors ,good food and friendly staff,Sunday lunch is great and lots of country walks close by
zvf
Food very good quality and quantity. Cutlery not clean. Man serving was very pleasant and helpful. Woman behind bar was snappy and unhelpful. Perhaps she was having a bad day.
Lexi
We stopped here while out walking our friends dog, and am glad that we did. The staff made us feel welcome, and even had a few treats for the dog! I had a lovely home made gluten free lasagne, though couldn't get a cranberry juice to go with it! Not a problem though as the lasagne was that good.
Samantha
1st visit after a lovely local walk, sat outside looking across the field with hubby and the 2 pooches- stunning view. Ordered a cider and decided to order the carvery. Option of 3 meats OR ALL 3. Why not?! Absolutely delicious. The best ! Really friendly staff and cliental. Will definitely be heading back thank you. !
Denkie
Went here for a meal on Saturday night, how fabulous was this find! What a great pub with a wonderfully welcoming landlady! Social distancing was fantastic and everyone abided by this! Felt incredibly safe and at ease here and will definitely be making this our local when staying at Fox hagg farm campsite. All round brilliant finds for a brilliant weekend!
Berta
Lovely little pub with fantastic views and excellent menu Our meals we’re really good. However the bar man was more interested in watching football and drinking beer than he was in customer service SO RUDE. We wasn’t the only party to pass comment on his excessive drinking and bad attitude while working. Management need to be made aware!!! He will cost you custom
Yvette
Having called in for a lunchtime drink a couple of weeks' before, the helpfulness of the waiter encouraged us to amend a planned walk for a large group and make this a lunch stop. We booked by phone a couple of days' beforehand. The service was good and the staff friendly and helpful. Everyone mainly ordered toasted sandwiches with salad and chips and we thoroughly enjoyed these.
Beverley
A trip to Sheffield to meet up with my son studying at Uni, I wanted a pub lunch just out of the city. I booked this pub based on reviews on this site and wasn’t disappointed. Jane was lovely, really friendly and made us feel very welcome. Great menu choice I’m vegetarian) with something for everyone, my son had the burger, which he enjoyed, mum had the roast pork bap, she thought it was brilliant, very generously filled! I has the veggie lasagne- delicious! Thanks to the chef Lee! We were outside and the weather was drizzly but under cover, so not a problem ! We will be back!
ameliemaddage
My 5 friends and I who were all Asian went to celebrate the end of our hike around 3 PMon 30.05.21. We sat down and was greeted by a male waiter who took our orders and then proceeded to say, I hope you 're not the type of group to pay separately and not all together. Just one of you pay and then divide it amongst yourselves later. This felt quite assuming and confrontational. We appreciated that he was probably very busy but it removed our ability to choose to pay seperately if we wanted to and felt like it was a difficult position that he had put us in despite us being customers at this pub. We begrudgingly accepted. He later brought out drinks and my friend noticed that one of the pint gl...
Categorías
-
Pub Disfruta de un ambiente animado con nuestros clásicos favoritos de pub. Desde hamburguesas contundentes y fish 'n' chips hasta pasteles salados y cervezas artesanales, nuestro menú promete una experiencia acogedora ideal para relajarse con amigos.
-
Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
-
Lunch Satisface tus antojos del mediodía con nuestro delicioso menú de almuerzo. Desde ensaladas frescas y sándwiches contundentes hasta sopas sabrosas y tazones vibrantes, cada plato está diseñado para brindarte el impulso perfecto a la mitad del día.
-
British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.
Comodidades
-
Seating
-
Mastercard
-
Reservations
-
Serves Alcohol
