Starbucks The Oracle

The staff is always so friendly and kind. They have a few nice words for everyone. But the shop should be little bit more clean during the day.

In my opinion the coffee is very good and is so much better than instant. Can you get better coffee, only in Italy is the answer. Great Americano coffee.

I have become addicted to coffee from here. I only used to drink it rarely but now must while away a few hours a week in secret in here with my muffin and latte. Oh dear. Ver carta

I'd just like to thank the Starbucks team for not only putting aside my gloves I left there, but also for sending them onto my home address and including a delicious biscuit inside. That's above and beyond. I'm most grateful. What a kind and thoughtful Team. AC.

Stood at the till with 2 others waiting to order with team members behind the counter looking at you without any form of acknowledgment. Ended up walking out as it was clear that I wasn’t going to get served anytime soon. The pop up Starbucks inside the Oracle was the complete opposite.

My recent visit to Starbucks Riverside in Reading for a spiced pumpkin latte was disappointing. We arrived around 7:30 pm to find only one barista working on both the tills and making drinks. Despite the delicious latte, it was clear that she was overwhelmed by the number of customers inside. It was concerning to see her visibly stressed and struggling to keep up. As someone who works in customer service, I found it unacceptable and cruel to leave her on her own during a busy evening. Starbucks should be ashamed for not providing proper support to their employees. I urge them to do better in the future as they have lost a customer due to this experience. Ver carta

This is perhaps the only Starbucks store where the customer service is so unprofessional and lack of customer service skills! I did ask for my service and I made clear to the barista (Terrence) that the chocolate brownie was for takeaway, so it should not be charged as taken in when i actually asked twice for takeaway. This gentleman was rude, unprofessional, started laughing I asked to speak with the manager who wasn’t prepared to justify the lack of customer service of her staff. I informed her that at other Starbucks this never happened been overcharged and I never had such awful experience as today! Please, please give your staff a proper training and how to deal with their customers. Th...

The man who took our order was very friendly, but unfortunately the woman preparing the orders was not as pleasant. Despite taking our name when we ordered, she did not call us when our order was ready. We had to go back to the counter and ask where our order was, and she simply pointed and said it was there. When we asked for milk, she abruptly asked which one we wanted. My wife requested full fat milk, but was given a 4 pint bottle without any indication. Our tea was warm when we finally sat down, likely because it had been sitting on the counter for too long while the woman prepared the order and didn't call us. It was frustrating that our name was taken but we were not called when our or...

It's far too predictable and easy to rag on Starbucks these days, but don't let that kid you into thinking their coffee is anything but sub standard. When Tamp Culture and Workhouse Coffee are within a few minutes' walk, getting a coffee from Starbucks is just silly. Sure, I've had worse coffee, much worse, but rarely from a dedicated coffee shop. I almost think maybe they make their coffee deliberately fairly poor to trick you into thinking that's what coffee always tastes like, that you don't really like it, and that therefore you'll have to buy coffee with six gallons of milk, sugar, syrups, and cream lobbed into it in order to enjoy it and, hey presto, that's what Starbucks are good at.... Ver carta