Starbucks Village - Carta

29 Pendwyallt Road, Cardiff, United Kingdom

🛍 Fish, Coffee, Breakfast, Ice Cream

3.8 💬 970 Reseñas

Teléfono: +448712224578,+448449808043

Dirección: 29 Pendwyallt Road, Cardiff, United Kingdom

Ciudad: Cardiff

Menú Platos: 35

Reseñas: 970

Sitio Web: https://www.village-hotels.co.uk/hotels/cardiff/eat-drink/

"Starbucks is Starbucks, known for great coffee. However, what sets this particular location apart is the exceptional staff. Today, I was served by Jon, who was incredibly genuine and lovely. His exceptional service prompted me to write this review. Every visit to this Starbucks in the Village is consistently pleasant, with the staff being unique and quirky in a positive way. They truly care about ensuring you have a good time without being overly intrusive. I have also been served by a woman who provided outstanding service, but today it was Jon who truly stood out. I hope their exceptional service receives the recognition it deserves. Thank you!"

Peter Peter

Inexperienced staff who seem to take customer for granted.

Dirección

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Reseñas

James
James

The food and coffee were excellent, but my only complaint was the price.


trystanj2015
trystanj2015

The staff at Starbucks Village Hotel Cardiff are the best. Friendly, happy, and brighten up your day!


kyle
kyle

Nice coffee shop. Not much seating at the moment due to covid but great if your passing and want a coffee. Ver carta


berbriboo
berbriboo

Great coffee fast friendly service. Only downside is I couldn't use the Starbucks app to pay and earn points.


218shaunm
218shaunm

This is one of the slowest place to get a coffee. Took over 10 minutes to make for drinks in front of me. What should’ve been a treat ended up as a frustration


Amin
Amin

Great coffee, the store isn't too big and doesn't have too many people lined up at once, and is overall a cosy place to pick up a coffee and you just relax for a bit. Ver carta


Autumnblueskies
Autumnblueskies

This Starbucks location is delightful and spacious, with plenty of seating available. The staff members are very friendly, especially Jon, who always goes above and beyond to make my experience enjoyable. His warmth and helpfulness never fail to brighten my day!


davidwilliambarnes
davidwilliambarnes

This particular Starbucks was convenient for us as we wanted a mid afternoon drink in the Village Hotel. It was exactly as you would expect as people from the pool/gym used it to refuel and socialise so a good atmosphere. We were very boring and had 2 flat whites!


Lisa
Lisa

Starbucks is Starbucks, known for great coffee. However, what sets this particular location apart is the exceptional staff. Today, I was served by Jon, who was incredibly genuine and lovely. His exceptional service prompted me to write this review. Every visit to this Starbucks in the Village is consistently pleasant, with the staff being unique and quirky in a positive way. They truly care about ensuring you have a good time without being overly intrusive. I have also been served by a woman who provided outstanding service, but today it was Jon who truly stood out. I hope their exceptional service receives the recognition it deserves. Thank you! Ver carta

Categorías

  • Fish Deléitese con nuestros exquisitos platos de pescado, elaborados con la captura más fresca del día. Desde favoritos a la parrilla hasta guisos sabrosos, nuestro menú celebra la abundancia del océano con sabores para satisfacer todos los paladares.
  • Coffee Disfruta de nuestra selección de cafés elaborados por expertos, desde ricos espressos hasta cremosos capuchinos. Ya sea que necesites un impulso matutino o un sorbo relajado, nuestras opciones de café prometen calidez y confort en cada taza. Ver carta
  • Breakfast Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!
  • Ice Cream Una deliciosa selección de helados cremosos y artesanales con una variedad de sabores que van desde la clásica vainilla y chocolate hasta opciones únicas como miel de lavanda y mango picante, perfecto para satisfacer tu gusto por lo dulce.

Comodidades

  • Amex
  • Mastercard
  • Carta
  • Wi-fi Available
  • menú

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"It was the most bizarre experience dining here. First when we arrived in the restaurant, our group set up was that there was someone on each end who was sitting facing an empty chair on the other side of the table. Upon enquiry we understood it was a covid measure, however never had any other restaurants requesting such seating arrangements in the past 20 months. We ordered two split pots, a non-spicy broth for one side of the pot and a spicy broth for the other side. The staff came to confirm that we wanted spicy/non-spicy in each pot. Yes, we said. To our shock when the pots came, one pot was spicy/spicy on both side, and the other was non-spicy/non-spicy on both sides. This was after the staff had came by to confirm that we wanted a spicy/non-spicy set-up, and in the usual situation a person wanting a spicy broth would not have asked for a split pot. We raised this to the staff and were clearly unhappy about it, though did not insist on having the broths changed around. What happened next made it the most awkward and uncomfortable dining experience ever. From where we were sitting, we could hear the owner reprimanding the staff for the error, throughout our meal. We understand mistakes occur and if the owner was unhappy about the mistake and genuinely wanted to apologise, taking the initiative to change the broth to the right setup, or a complimentary drink or dish would have gone a long way. But no, he chose to reprimand the staff within our hearing for the whole dinner (which didn't help the situation one bit and made the experience worse! . We felt sorry for the staff. Even with the hospitality shortage, that was a completely wrong way to help the staff improve, nor help retain them in the long run. I don't remember anything about the food, although photos did show a good range to choose from. At the end of the meal we each received a box of hello panda, which might have helped, if not for the fact they were expired. All in all, would not recommend."