Teléfono: +441925267331
Dirección: Chester Road, Halton, United Kingdom, WA4 4BB
Ciudad: Halton
Platos: 2
Reseñas: 205
Sitio Web: http://www.britanniahotels.com/hotels/warrington/restaurant-bar/
"Me and my boyfriend booked into the restaurant on valentines evening. The waitress that was checking us into the restaurant didn't have a pen so not a great start. She then took us over to a table, where we sat down and waited for a drinks order to be taken, about 15 minutes later a young girl appeared with a piece of till roll ripped and a chunky marker pen. Not very professional as I work in a hotel and have worked in restaurants before I thought you were suppose to have a check pad and a normal Pen.She took our order very politely we received our meals about 45 minutes later, I ordered the sirloin steak and my Boyfriend had ordered the Lamb. As I cut into my steak I could tell already that it was over cooked and the mushrooms were raw, they looked like they had been put in the deep fat fryer for about 2 seconds. I called the waitress over and explained what was wrong, she apologised and sent it back to the kitchen, she returned about 10 minutes later with a fresh steak which was cooked beautifully in the end however the mushrooms were so hard this time you could bang them on the plate and hear a banging noise by this point I had gone past caring, I just wanted to eat. We ordered dessert and that was delicious. We did complain to the Host at the front of reception but she just have a false apology. The next morning we went for breakfast in the restaurant looking forward to having a hot cooked breakfast. We sat down with the breakfast and non of the so called hot food was even luke warm. Just a disaster if you ask me from start to finish. This restaurant and hotel really needs to up its game as I work in the hotel industry and know theses are not the standards of a good restaurant and hotel."
Todos los precios son estimados.