Teléfono: +441492562850,+441492203522
Dirección: 29 High Street, LL32 8BE, Conwy, United Kingdom
Ciudad: Conwy
Menú Platos: 8
Reseñas: 199
"I went today with my daughter who is autistic. My daughter was excited (as most children are when they see cake! So she accidentally tapped the glass.case that the cakes were in. Admittedly it may have been quite hard but my special needs daughter struggles with her own strength. The lady in the shop was very rude which already made me feel awkward. Then I told my daughter she couldn 't have a milkshake, sandwich and cake (way too much sugar/food in one go! So she struggled with my reasoning as many autistic children do. When I ordered the sandwich and a milkshake the lady went into the back to make.the milkshake and then proceeded to come out to say 'excuse me, no shouting inmy shop '! I was shocked and upset that anyone thought they could talk to my daughter this way and no concept that she may have special needs. The customer behind me even said to her child, 'wow don 't you play up or she will say that to you! '. I stood there in shock and paid for my things to which the lady said to my child 'I hope you won 't play up now that your mommy has brought you a milkshake '. This made me feel embarrassed and upset that she thought it was OK to shout at my child and infront of others. Being a parent of an autistic child is hard enough without being made to feel worse by adults who should know better! The sandwich was OK and the milkshakes definitely wasn 't worth the money (tasted like nesquick with a bit of squirty cream and sprinkles on! . Whoever owns this bakery needs to put thier staff on customer service training (especially after reading some of the previous reviews and some training on how to interact with special needs customers. I left the shop and burst into tears as I couldn 't cope with the shock and embarrassment. It would be nice if the owner replied to this review but I very much doubt they will!"
Menú completo - 8 opciones
Todos los precios son estimaciones en menú.
Postre
Duende
Delicioso brownie de chocolate, denso y rico, perfecto para satisfacer tus antojos dulces.
Pan
Acompañamientos
Sándwiches
Ensaladas
Dulces Y Postres
Postres
Wilson;Mrs
These are fantastic cakes, not cheap but very filling. It was my birthday so I indulged in a very nice cream cake.
Dirección
Reseñas
Jane
Visited after walking the walls, limited selection of sandwiches, we ate tasty toasted ham and cheese. Would revisit.
Karen
Always used to go in there on the friday before we came back to Rushden, amazing oggies and the best shortbread rounds with jam ever
KathySYY
Couldn't resist when walked by. Had a warmed up pasty. Really good. Would love to try some cakes next time. Nice place. Friendly staff Ver carta
GaryMacclesfield
The sandwiches and toasties are freshly made and delicious, the staff is very friendly, and the cakes look fantastic too! We will definitely be returning.
Leah
I'm a very hard to please pastry chef, but this bakery keeps me coming back, always a happy visit. Compliments to the bakers. Delicious cakes and a huge selection. Very covid compliant too. No photos as we ate them immediately
User
We always pop in here when visiting relatives. The staff are always friendly. Great variety of cakes, the lemon sensation is mouth watering. We always take a loaf home with us which is always delicious. Would highly recommend a visit to treat yourself. Ver carta
manswa
We called in to buy a loaf of Barra Brith (something I treat myself to whenever I visit Wales as it reminds me of my childhood! . We were greeted by a very friendly lady who served us and was happy for us to shelter from the rain for a few minutes. Good selection of cakes and savoury items; prices very reasonable. By the way, the Barra Brith was delicious.
Stephanie
I stopped by for a sandwich on my way to a walk along the waterfront. There was a wide selection of tasty sandwich options on soft, delicious rolls. The staff was friendly and helpful. They also had a great variety of cakes at reasonable prices. I tried the peanut butter brownie and it was amazing. I would definitely recommend this charming little shop with Welsh character.
Rachel
I went today with my daughter who is autistic. My daughter was excited (as most children are when they see cake! So she accidentally tapped the glass.case that the cakes were in. Admittedly it may have been quite hard but my special needs daughter struggles with her own strength. The lady in the shop was very rude which already made me feel awkward. Then I told my daughter she couldn 't have a milkshake, sandwich and cake (way too much sugar/food in one go! So she struggled with my reasoning as many autistic children do. When I ordered the sandwich and a milkshake the lady went into the back to make.the milkshake and then proceeded to come out to say 'excuse me, no shouting inmy shop '! I wa... Ver carta
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