Temple Restaurant Bar

Chessington Azteca Hotel, Chessington World Of Adventures Resort, Chessington KT9 2NE, United Kingdom

🛍 Pizza, Kebab, Mexican, Fast Food

3.5 💬 2491 Reseñas
Temple Restaurant Bar

Teléfono: +441372734670,+441372734000

Dirección: Chessington Azteca Hotel, Chessington World Of Adventures Resort, Chessington KT9 2NE, United Kingdom

Ciudad: Chessington

Menú Platos: 7

Reseñas: 2491

Sitio Web: https://www.chessington.com/explore/theme-park/facility/85/temple-restaurant-bar.aspx

"This is about an incredibly disappointing experience my family and I had at the Aztec Temple Restaurant at Chessington Aztec Hotel on the evening of 11th April. When we arrived, there was no staff at the check in kiosk. After several minutes of waiting and searching, we finally found someone to check us in. Despite the chaos, we were asked to pay approx. £100 UPFRONT, even before being seated. Just minutes later after being seated, we were told by a staff member that the restaurant was closing despite having just been seated and having paid full price. There had been no prior warning at the time of payment that the buffet would close imminently. The food options were limited and poor. The starters included just two options: a Thai style poppadum and a bland savory pastry. The salad bar featured limp vegetables and stale beans certainly not worthy of the price that seemed extortionate. It was clear the buffet had already begun winding down before we even arrived, yet we were still charged full price. When we raised the issue, the manager assured us we could take our time and that the restaurant would stay open for us to finish. However, just minutes later, another staff member contradicted this, reminding us again the restaurant was closing. This back and forth left us feeling rushed, nagged, and incredibly uncomfortable. To make matters worse, both I and my child experienced digestive discomfort and acidity later that evening undoubtedly caused by being rushed into eating substandard food under pressure. What should have been a relaxed family meal turned into a stressful, overpriced, and physically uncomfortable experience. I formally escalated the complaint the next morning (12th April), while still at the resort, but no one from the team contacted us during the remainder of our stay. The response we later received was dismissive suggesting the matter could only be handled at the time, despite us raising it in real time. We have been offered a 20% discount for a future visit which is both inadequate and impractical, as we clearly mentioned that we have no intention of returning. We feel misled, let down, and ignored. Guests deserve better communication, respect, and value for their money. Food: 1 Service: 1 Atmosphere: 1"

Menú completo - 7 opciones

Todos los precios son estimaciones en menú.

User User

The chef is beautiful, the staff is wonderful, and the food was amazing—extremely delicious. I highly recommend this restaurant!

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Reseñas

Dipak
Dipak

Nice atmosphere family friendly love it. Service: Dine in Meal type: Dinner Price per person: £60–70 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Roast Dinner


Professor
Professor

Gone rapidly down hill. As price goes up, quality sinks like a Led Zeppelin. Staff pleasant. Buffet is just sugar and starch. Price per person: £30–40 Food: 1 Service: 3 Atmosphere: 2


User
User

I went for breakfast and it was excellent. It's a self-service setup, and everything is freshly cooked. Like all Merlin restaurants, they offer only the best orange and apple juice. Highly recommended! Ver carta


User
User

I highly recommend avoiding this restaurant! After dining here, I suffered from food poisoning, which was quite painful. Additionally, some of the staff were quite rude, and the prices were far too high for the quality of food I received. Overall, I was very disappointed.


User
User

The food was OK, albeit some was pretty bad eg the beef was so tough it was inedible and the ice cream tasted bizarre. My main issue is I paid 60 in advance to find out it was 50 for the four of us on the door, so booking in advance is a con. We tried to resolve this and seek a partial refund after, but reception send me to the temple bar duty manager who sent me back to reception, so I gave up.


User
User

Poor poor poor quality, had dinner, paid 16 for the pleasure of having all cutlery being dirty, had to fish through the cutlery tray to find items I would risk letting my family put in their mouths. Roasted joints were dry and overcooked, roasted potatoes had hard centres, like they were just picked, a real disappointment all round. Would not recommend. We are having breakfast in the morning so watch this space. Ver carta


User
User

We had booked a meal as an addition to our hotel stay and were surprised to find out that it was a buffet. The staff were friendly, but the restaurant itself was quite disappointing. It felt more like a school cafeteria, and we couldn't help but laugh at the fact that I had prepaid $65 to eat what felt like cafeteria food. The experience was genuinely terrible, and breakfast was just as bad. As a result, we’ve decided not to eat at this hotel for the rest of our stay.


User
User

good choice of breakfast, including full English and continental options. eating was fresh and hot when we arrived. can't complain. more than a coffee pender needs, like created waiting snakes and the watered juice not very nice. the personal tried to delete the tables quickly. also the social distancing, which is not respected by anyone, and the personal has not implemented it. also had dinner, which due to a sunday was a caries. many meat options and vegetables. not many possibilities for children fish finger and sausages under the counter? and bad choice of desserts. only ice and churros. refill drinks that were previously included in the price, but now they are extra charged. also ask fo...


Anubhav
Anubhav

This is about an incredibly disappointing experience my family and I had at the Aztec Temple Restaurant at Chessington Aztec Hotel on the evening of 11th April. When we arrived, there was no staff at the check in kiosk. After several minutes of waiting and searching, we finally found someone to check us in. Despite the chaos, we were asked to pay approx. £100 UPFRONT, even before being seated. Just minutes later after being seated, we were told by a staff member that the restaurant was closing despite having just been seated and having paid full price. There had been no prior warning at the time of payment that the buffet would close imminently. The food options were limited and poor. The st... Ver carta

Categorías

  • Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez.
  • Kebab Saboree nuestros deliciosos kebabs, hábilmente asados y llenos de sabor. Elija entre una variedad de carnes y especias vibrantes, servidas con guarniciones frescas. Perfecto para una comida satisfactoria y llena de sabor. Ver carta
  • Mexican Sabores auténticos mexicanos te esperan con fajitas chisporroteantes, tacos sabrosos, enchiladas picantes y guacamole fresco, todo elaborado con ricas especias tradicionales y acompañado de guarniciones vibrantes. ¡Disfruta de una fiesta en tu plato!
  • Fast Food Disfruta de una variedad de comidas rápidas y deliciosas perfectas para comer sobre la marcha. Desde jugosas hamburguesas y crujientes papas fritas hasta refrescantes bebidas, nuestro menú de comida rápida satisface tus antojos con un servicio rápido y sabores irresistibles.

Comodidades

  • Wifi
  • Outdoor
  • Carta
  • Takeout
  • menú
  • Parking Area

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