Teng Huang Palace - Carta

51 Grahams Road, FK1 1LA, Falkirk, United Kingdom

🛍 Food, Beer, Curry, Chinese

4.6 💬 1574 Reseñas
Teng Huang Palace

Teléfono: +441324620078

Dirección: 51 Grahams Road, FK1 1LA, Falkirk, United Kingdom

Ciudad: Falkirk

Menú Platos: 21

Reseñas: 1574

Sitio Web: https://www.facebook.com/tenghuangpalace/

"Myself and my partner had a takeout from here for the first time this evening. The girl on the phone was very pleasant and the food arrived promptly, however that's as positive as it got. My partner's chicken chow mein had literally no sauce through it, just dry overcooked chicken with burned noodles. The curry sauce which he ordered was like wallpaper paste, but lacking in any distinct flavour. I had the chicken and yellow bean, which was edible but nothing amazing. I also ordered chips and gravy but I have no idea how they can call it gravy. It was yellow, which made me think it was actually curry sauce, but it just tasted off. We phoned to ask for a refund given how unsatisfied we were with the food we received, however the manager was immediately defensive and said that as it was our first time ordering from there, we obviously weren't used to the food (what?! . Instead of apologising and offering a full refund (which any decent company would do she tried to call our bluff by saying we were only entitled to a refund if we brought our half eaten food back (never heard of such a policy in my life, think she was trying to be smart or awkward . My partner has Covid and at no point did she think to check before asking for us to return our contaminated food. We went to the restaurant with our half eaten food and again we got a very defensive, abrupt attitude from the manager. She insisted that her restaurant has been open for 20 years (not sure of the relevance . Maybe in those 20 years she's lost her tastebuds to decent tasting Chinese food. She did provide us with the refund (minus the cost of delivery reluctantly. If anyone gets Covid after eating at Teng Huang Palace, it's because the manager insists on Covid victims returning their half eaten food for a refund :"

Menú completo - 21 opciones

Todos los precios son estimaciones en menú.

Pollo

Entrantes

India

Platos De Pollo

Tailandesa

Platos De Arroz

Alitas De Pollo

Entrantes Y Aperitivos

Arroz Frito

Platos De Ternera

Arroz

186iuryz 186iuryz

The food is so fresh! I can’t wait to come back for the salt and pepper chicken and the sweet and sour chicken Cantonese style

Dirección

Mostrar Mapa

Reseñas

450geraintd
450geraintd

Having read other positive reviews we decided to give it a go given it's proximity to our Airbnb opposite, the food and service exceeded expectations


Estragales
Estragales

Really good local Chinese restaurant. We've been a few times now and the food, service and prices have all been great. It's not fine dining, but it's excellent value.


clairesN5934DU
clairesN5934DU

The staff are all very friendly and served good food. Always nice to support a local family business and this one has survived on Grahams Rd for a long time- for good reason! Ver carta


OnAir593490
OnAir593490

Visited on Christmas Eve. Excellent customer service and freshly cooked starters and main courses. Chinese beer was cold and great. Competitive prices. Great little local family restaurant.


July21345
July21345

By far the worst Chinese take away I’ve ever had! Soggy prawn crackers, rice was visibly burnt! Spring rolls were soggy and I have no idea what they tried to pass off as bbq sauce but it smelt like vomit! The only positive…. The delivery driver was lovely!


sandrabL5426CX
sandrabL5426CX

This is a lovely traditional Chinese restaurant which serves consistently great food. The food is freshly prepared and is made without excessive oil which is a healthy plus for us. We simply love going to the Teng Heng and chose this to celebrate my birthday today. Highly recommended. Ver carta


OnAir593490
OnAir593490

The best Chinese restaurant in Falkirk area. Family run with excellent customer service. Large spring rolls, chicken satay starters freshly cooked from wok to table, chicken curry breast and sweet and sour mains delicious, washed down with ice cold Chinese beer. Great prices. Highly recommend.


S5854XXnikkih
S5854XXnikkih

Visited today for a meal within the restaurant with my hubby who has been before but I haven't! Lovely wee place, staff so friendly (lovely young blonde girl (sorry I didn't catch your name) was so nice and very attentive, food AMAZING! one of the best chicken currys I've tasted! Portion sizes were huge and prices were very good. Can't wait to come back x


jocelynd2013
jocelynd2013

Myself and my partner had a takeout from here for the first time this evening. The girl on the phone was very pleasant and the food arrived promptly, however that's as positive as it got. My partner's chicken chow mein had literally no sauce through it, just dry overcooked chicken with burned noodles. The curry sauce which he ordered was like wallpaper paste, but lacking in any distinct flavour. I had the chicken and yellow bean, which was edible but nothing amazing. I also ordered chips and gravy but I have no idea how they can call it gravy. It was yellow, which made me think it was actually curry sauce, but it just tasted off. We phoned to ask for a refund given how unsatisfied we were wi... Ver carta

Categorías

  • Food Deléitese con nuestra selección variada de alimentos, que ofrece una mezcla de clásicos favoritos y platos innovadores. Cada elemento está elaborado con los ingredientes más frescos para deleitar su paladar y ofrecerle una experiencia gastronómica memorable.
  • Beer Descubre nuestra selección de cervezas refrescantes, desde lagers crujientes hasta ales audaces y stouts ricas. Ya sea que prefieras cervezas locales o favoritas internacionales, tenemos la pinta perfecta para elevar tu experiencia gastronómica. Ver carta
  • Curry Saborea nuestra exquisita gama de curry sabrosos, cada plato infundido con una mezcla única de especias y hierbas. Desde suave hasta picante, explora los diversos sabores de variantes tradicionales y contemporáneas, perfectamente acompañadas de arroz o naan.
  • Chinese Saborea los ricos y auténticos sabores de China con nuestra selección de platos icónicos. Desde sabrosos salteados hasta deliciosos dim sum, cada creación captura la esencia de la cocina china tradicional, deleitando tu paladar con cada bocado.

Comodidades

  • Takeout
  • Seating
  • Carta
  • Delivery
  • menú
  • Cash Only

Restaurantes Similares

Masala Rams

Masala Rams

1 Union Street, Falkirk, United Kingdom

Carta • Food • Indian • European • Vegetarian


"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"