The Brasserie At Cotswold Water Park

The food was not very good when we tried the afternoon tea. The bread was a little stale and the cakes were mushy. The service was decent but rather slow.

I have visited this restaurant several times over the years, and I have noticed a significant decline in the quality of the food. The prices for all appetizers were extremely high.

Great location, spacious very pleasant rooms and plenty of facilities. The food options are varied but I preferred to find a local pub with a bit more atmosphere. Rooms: 5 Service: 5 Location: 5

I had a wonderful experience at this restaurant. The staff members I encountered were all very pleasant and eager to assist me. The housekeeping team even went out of their way to send me my lost items. I would give the rooms, service, and location all a perfect score of 5.

Overall good. Staff very friendly and helpful. British receptionists more helpful than foreign. Very welcoming. Older lady at Breakfast was extremely kind to me and helpful. Down side was £30 Charge for my Cat, slightly tired rooms and loss of electricity in the middle of the night.Rooms: 4/5 Service: 4/5 Location: 5/5 …More

We couldn't adjust the temperature in the room, which was uncomfortably hot, and opening a window wasn't an option due to the noise outside. Furthermore, the suite next to us was part of a wedding party, so our morning was disrupted by constant knocking on the door starting at 7am, followed by a mini salon set up outside our door with hair and makeup services. Overall, I would not recommend this place at all.

The staff at the restaurant were attentive and wonderful. It would be better if they informed guests beforehand if something is out of stock, rather than waiting until after it is ordered. I had mentioned during the booking that it was a birthday celebration, but there was no acknowledgment from the team. The food was delicious, but the bread sharing plate could use some improvement as the bread didn't seem as fresh as it should be. However, the pate starter was amazing!

This hotel is perfectly fine, but what truly made it a 5-star experience for me was the exceptional reception team. Kirsty, Cheryl, Louise, Lucie, and Caitlin were all extremely professional, friendly, and went above and beyond to make me feel appreciated. As the initial point of contact for the hotel, I hope the management realizes how fortunate they are to have such an outstanding team representing their business. Wishing you all a wonderful Christmas and thank you for all your help and attentiveness.

Very clean, spacious room with comfy bed, all the facilities we’d needed. We went there for one of my friend’s 40th I mentioned that after the booking and asked if possible to get a lake view room. They put a kind birthday note aswell in the room on our arrival which was very sweet. The staff from the staff at the bar&restaurant to the reception) was exceptional, kind and polite, went above and beyond the expectations to make us feel comfortable, any minor issues was resolved very professionally and on the spot. We had an extremely pleasant stay here and I will definitely go back with my partner for a spa weekend aswell we didn’t have time for the treatment with my friend this time) all in a...