Teléfono: +441268561234
Dirección: Old London Road, Rochford, United Kingdom, SS11 8UE
Ciudad: Rochford
Menú Platos: 4
Reseñas: 360
"We went for afternoon tea and were really looking forward to it. As soon as we got there we were sent to the restaurant instead of where the afternoon tea was held. When we asked why we were told we were an overspill from tea room. The service was terrible with us waiting for milk and us having to ask for it., also we wanted a de-caffinated coffee and had to ask several times. It seemed there were not enough staff. Then when sandwiches and cakes came up the egg and mayo and tuna sandwiches were warm, Also fresh cream had turned and was off.....it seemed the stand had been sitting in a warm environment for whatever length of time. We complained to the General Manager(who refused to give his name) and were told that we would have to take the matter up with Groupon as we had booked it through them. He was rather defensive and not willing to help in any way. Very unprofessional! We are intending to take this further as they should not be serving food which could possibly make someone ill! Avoid this place is my advice."
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