Teléfono: +441722334824
Dirección: College Chambers, 49 New Street, SP1 2PH, Wiltshire, United Kingdom
Ciudad: Wiltshire
Menú Platos: 20
Reseñas: 3866
Sitio Web: https://cosyclub.co.uk/location/salisbury
"Sadly a good visit ruined by the rude manager. When we arrived we asked if we could have an extra chair we had booked for 4 but were 5 on arrival. She said they didn’t have any extra chairs understood it was my fault for only booking 4. We had two children with us so we said they could share one chair she wasn’t happy about this but let us in. As we sat the table next to us offered a spare chair which we gladly took the manager then came over and proceeded to tell me ‘I already told you that you can’t have a chair when that table leaves the next party needs that chair’. We said we understood and that we would give the chair back as soon as the next party arrives. They never did we had eaten paid and left before anyone else sat at the table. There were also 4 empty tables behind us with plenty of spare chairs so we are unsure why she was being so rude and unhelpful. She really wasn’t pleasant. When we left I tried to speak to her to explain how uncomfortable she’d made us feel and that there are ways to communicate things that get your point across without being rude. I also asked why she didn’t want us to have an extra chair when so many where available. To which she responded ‘the occupancy of my restaurant has nothing to do with you!’ I told her how disappointing her attitude was and that I would probably email head office to which she responded ‘go for it they won’t care’. Our waitress was lovely as was our food so it’s such a shame the manager was so rude, angry and unwelcoming I know she said she doesn’t care but surly it’s her job to care. Maybe she was having a bad day but it’s not the fault of the customer…"
Todos los precios son estimaciones en menú.