The Cosy Club Salisbury

College Chambers, 49 New Street, SP1 2PH, Wiltshire, United Kingdom

🛍 Steak, Vegan, British, Vegetarian

4.2 💬 3866 Reseñas
The Cosy Club Salisbury

Teléfono: +441722334824

Dirección: College Chambers, 49 New Street, SP1 2PH, Wiltshire, United Kingdom

Ciudad: Wiltshire

Menú Platos: 20

Reseñas: 3866

Sitio Web: https://cosyclub.co.uk/location/salisbury

"Sadly a good visit ruined by the rude manager. When we arrived we asked if we could have an extra chair we had booked for 4 but were 5 on arrival. She said they didn’t have any extra chairs understood it was my fault for only booking 4. We had two children with us so we said they could share one chair she wasn’t happy about this but let us in. As we sat the table next to us offered a spare chair which we gladly took the manager then came over and proceeded to tell me ‘I already told you that you can’t have a chair when that table leaves the next party needs that chair’. We said we understood and that we would give the chair back as soon as the next party arrives. They never did we had eaten paid and left before anyone else sat at the table. There were also 4 empty tables behind us with plenty of spare chairs so we are unsure why she was being so rude and unhelpful. She really wasn’t pleasant. When we left I tried to speak to her to explain how uncomfortable she’d made us feel and that there are ways to communicate things that get your point across without being rude. I also asked why she didn’t want us to have an extra chair when so many where available. To which she responded ‘the occupancy of my restaurant has nothing to do with you!’ I told her how disappointing her attitude was and that I would probably email head office to which she responded ‘go for it they won’t care’. Our waitress was lovely as was our food so it’s such a shame the manager was so rude, angry and unwelcoming I know she said she doesn’t care but surly it’s her job to care. Maybe she was having a bad day but it’s not the fault of the customer…"

David David

Loved this place! Really friendly staff who were very welcoming. Menu was varied and food was very good. Arrived without undue delay. Felt very relaxing during our stay and will definitely call in again Thanks

Dirección

Mostrar Mapa

Reseñas

Turtle5954
Turtle5954

On Sunday night in Salisbury, dining options are limited. However, we stumbled upon a hidden gem and thoroughly enjoyed the delicious food and cozy atmosphere. The staff was excellent and the prices were reasonable. We definitely plan on returning.


Kay
Kay

Having been let down by Zizzi who told us they didn't have our table booking, despite my father booking 6 weeks ago, we spent 10 minutes ringing around other restaurants in Salisbury. Cosy Club saved the day! They managed to squeeze us onto a table and serve us promptly to enable us to get to the pantomime. Customer service was brilliant the front of house and table staff couldn't have done more a complete opposite to Zizzi staff). The food was delicious. So glad we spent our money with Cosy Club rather than Zizzi, and we'd definitely return. Thank you for saving the evening.


Roddy
Roddy

Generally my wife and I enjoy Cosy Club for its menu, atmosphere and overall concept, so booked a table when meeting up with old friends in Salisbury. This is a mistake on a Saturday evening in December. When we arrived at 7.45pm the noise levels were incredibly high. Obviously a number of Christmas party groups were having a great time, but we wanted to catch up on news with our friends, and the chances of having a conversation without getting hoarse from shouting were zero. Unfortunately we decided to leave before taking up our table. Will definitely go back, but not on a Saturday evening in holiday season. Ver carta


jarthillya
jarthillya

Please note that this is not a good place to get casual drinks. We booked a table for bar snacks and cocktails as part of our Christmas meal. Upon arrival, we were told you cannot sit in the restaurant if your not eating. We would not mind this if you were allowed to book a table in the bar which you are not. We ended up standing around waiting for a table in the bar, despite having booked in advance and while the restaurant had plenty of room for us. The staff seemed like they found this very irritating so be warned that even though the cocktails are very nice, this is not a good place to enjoy a cocktail after dinner.


Beth
Beth

My partner and I went to this restaurant for breakfast and it was amazing! The food was all cooked perfectly, although my partner's fried egg could have been a bit runnier. However, this small issue did not affect my overall rating. The scrambled eggs and hash browns were the highlights for me! We both ordered the classic breakfast and were pleasantly surprised - this is now our go-to breakfast spot. The lady who seated us and our waitress were both lovely and very sweet. The staff is always friendly whenever we visit. The atmosphere was fantastic and we left feeling very satisfied. I would definitely recommend this place.


Annemarie
Annemarie

Staff were lovely friendly and professional and it's a comfortable place to socialise. My husband had a burger which he enjoyed but my meal composed of sides was seriously awful. I had a side portion of Mac Cheese. This glutinous offering tasted of ... nothing no flavour whatsoever. I ordered the roast potatoes, which appeared to be boiled new potatoes. They were slightly damp and soft. I have never seen roast potatoes resembling these, which were rejected without a taste. The spinach accompanying this gourmet meal was delicious. The waiter refunded the potatoes gracefully. We finished our meal with a Baileys. This arrived in a large straight glass, no ice and it just about covered the base... Ver carta


Brumas123
Brumas123

On Friday evening, I had a meal with a group at this restaurant. The food was hit or miss, nothing to write home about. Thankfully, the company of our group was enjoyable and the staff were great. The venue itself was lovely but quite noisy. It seems like no one considers acoustics when designing restaurants. I was shocked to see that I paid £34 for just one vegetarian course and a large and a medium glass of wine (plus service!). One of my friends ordered a chicken and avocado salad and was disappointed to receive a plate filled mostly with rocket and only tiny pieces of chicken and avocado. Another friend ordered the duck cassoulet and left feeling unsatisfied after receiving a small porti...


Domonic
Domonic

We came in for a lunch, as we just found out so bad news and I wanted to cheer us both up. We were waiting to be seen by the front booth for about 20 minutes before anyone acknowledged us. We were then told the only seat for food we could have was a couple of stools around the bar, because the main section was full. Even though there were plenty of seats, and upstairs was completely empty. We were treated so badly, and the wait time on our food took around 45 minutes, after ordering from the bar. The couple who came in after us, who presented themselves in Schofells etc, got seen to straight away and whisked to the main seating area. One of the staff took their lunch break on the largest tab...


S
S

Sadly a good visit ruined by the rude manager. When we arrived we asked if we could have an extra chair we had booked for 4 but were 5 on arrival. She said they didn’t have any extra chairs understood it was my fault for only booking 4. We had two children with us so we said they could share one chair she wasn’t happy about this but let us in. As we sat the table next to us offered a spare chair which we gladly took the manager then came over and proceeded to tell me ‘I already told you that you can’t have a chair when that table leaves the next party needs that chair’. We said we understood and that we would give the chair back as soon as the next party arrives. They never did we had eaten... Ver carta

Categorías

  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • Vegan Disfruta de nuestro menú vegano, que ofrece una selección vibrante de platos a base de plantas elaborados con ingredientes frescos y de temporada. Saborea comidas sabrosas que son tan nutritivas como deliciosas. Ver carta
  • British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.
  • Vegetarian Disfrute de nuestra vibrante colección de platos vegetarianos, elaborados con las verduras más frescas, sabores ricos y especias sabrosas. Disfrute de un plato saludable y delicioso que celebra los mejores ingredientes de la naturaleza.

Comodidades

  • Wifi
  • Tapas
  • Carta
  • Seating
  • menú
  • Late Night

Restaurantes Similares

Woolley Grange

Woolley Grange

Woolley Green, BA15 1TX, Wiltshire, United Kingdom

Carta • Cakes • British • Breakfast • Ice Cream


"We stayed here ten years ago and thought it was wonderful and worth every penny. We were so excited to return, but really Disapointed. The grounds are lovely and we were pleased with our room. The children loved the outdoor space and the pool What really let us down was the food and service. There was no luxury here. The family dining choices were poor. The children's meal was bad one had fish gougons and sweet potato fries which were very salty. The other two had pizza, the small was served as half a pizza, the large was a conventional round shape. Both were shop bought bases (cardboard) with grated Cheddar on the top. Something I would not feed them at home let alone expect in a supposedly high end dining. My husband's steak was chewy. My main, whole plaice with creamed potatoes, the potato was served in a ceramic dish and it was cold. It was taken away and then took ten minutes to return by which point I had eaten the fish. The food was incredibly expensive considering how poor the offerings were. The next day we ate a very late lunch in Bath so we would not have to eat at the hotel. The breakfast buffet area had some nice items but was really understocked and allowed to run to empty. The staff functioned but not at a steady rate, we found the service slow and the staff disinterested. Such a contrast to our previous visit. The person in charge we found sullen and felt as if our presence was an inconvenience. When we walked through to the dining areas we would hop out of the staff'so way for fear of being bulldozed. When we left the receptionist was polite but did not ask if we enjoyed our stay. A week later I had an email to complete a survey and nobody got in touch despite the same feedback as given here. Very dispointing. Lovely room and surroundings but poor food and poor attitude from staff. Last year we stayed in a hotel that cost 65% less than Wooley Grange and had a much better experience."