Teléfono: +441213558630
Dirección: 432 Chester Road North, Birmingham, B736RG, B73 6RG, United Kingdom
Ciudad: Birmingham
Platos: 35
Reseñas: 3879
"Absolutely terrible service. After being a customer for a very long time I had noticed a massive decline in standards over the past 18 months especially. There is no consistency from the chefs Sometimes the food has been nice then more often lately it has been very substandard.. There is ALWAYS something missing off home delivery orders too. My last order took about 2 hours to arrive and was completely stone cold and also had half of the order missing. It was totally inedible. I called up and politely asked if I could return it and get a refund. I was told they were very busy and he apologised and said that he would just replace my complete meal if I called another time but couldn’t refund me. I understand businesses are struggling since covid so agreed to this. The complete meal went in the bin. This evening I called and explained I chose tonight as it was a quieter evening for them and as I was eating alone asked for a lesser order as my replacement. I even asked for a half portion of onion bhajis (even though I had previously paid for a full portion and they didn’t even deliver them) He took my full order which only came to £14 and then had the audacity to say I could have a £4 discount!!! He actually said I needed to pay £10. He remembered our previous conversation but said he was no longer replacing any meals. He was really rude and completely refused to honour his promise. I assume that must be because he has so many complaints and unhappy customers now. His attitude was awful. I was prepared to try again but now II will NEVER use the place again. Don’t waste your money here."
Todos los precios son estimados.