Teléfono: +441162603184,+441162609242
Dirección: Lewin Bridge, Fosse Way, Charnwood, United Kingdom
Ciudad: Charnwood
Menú Platos: 4
Reseñas: 2006
Sitio Web: https://www.thegatehangswell-syston.com/
"We had our wedding reception at The Gate Hangs Well at the end of June, and to be honest, I have to say we were disappointed overall. We were recommended the venue as we were looking for somewhere for a small gathering on a budget, so the boathouse was ideal for what we needed. We made the enquiry, and they were quick to respond to emails and provided all the information we needed they even let us have the 3 course menu and arrange for us to have beef since the regular steaks were unavailable. When we went to view the boathouse, we were advised they would be showing someone else round, so we would have to wait which we were fine with. We watched and listened in as they told the other people how they could set the room up, showed them where stuff was, generally asked them questions about their booking and even suggested they could have the piano tuned for them if they wanted to use it. When they left and it was our turn to view, we were told this is it , and we were left to ask questions about set up, etc as the information wasn 't volunteered. Still, we continued with the booking (and stayed for food after the viewing). We were told to take anything we wanted setting up the night before and to leave it with them because they had another event which we did. We also asked if they had candles for the table which they said they did and would include in the set up. Again, the night before our wedding, we had another meal there with the majority of our party. On the day of my wedding, I turned up to the venue and everything I left the night before was exactly where I put it. ON MY WEDDING DAY, while the rest of the party sat outside enjoying the day, I set up my own wedding reception... I found the candles in the windows but they didn 't have anything to light them with. I went into the toilet to take my makeup off and the young lady that was looking after us asked if I was ok because she thought I was crying. I 'm not sure of the young ladies name (dark hair) but she was the only one that seemed to care. We hope she got the flowers we left for her and that they weren 't kept by the other lady. To add insult to injury, the follow up email after the reception had someone else 's name on it! We wouldn 't recommend this venue based on our experience. I believe someone else is running the pub now, so I hope the remaining team members are now providing a better service than we received. It 's a shame because it was a nice venue."
Menú completo - 4 opciones
Todos los precios son estimaciones en menú.
Neil
A great pub and place to eat. The beer garden and paddock are lovely. The beer was good and the food, service were marvellous.
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Sue
Lovely place and gardens, Food was fabulous, catered to all Allergy specifications, very helpful, thank you, made it a very enjoyable meal out.
Lorraine
Obviously as it's near the river, part of the garden is still flooded and out of use. This ,however,isn't cordoned off and is not illuminated at night.
Caroline
This restaurant is a charming and relaxed spot. It would be perfect for dining outside on a sunny day. There is plenty of room for kids to play, and it feels very safe. Ver carta
Chris
I went to bike night with my daughter and we both had the scampi and chips. The food was fabulous, the staff were very friendly, and the atmosphere was great. The outdoor grassed area with tables was a nice touch. We also enjoyed looking at the bikes. Overall, a good experience and we will definitely be returning.
Sarah
Went here today for Sunday lunch with a large family group. We gave them less than 24 hours notice. Everything was absolutely spot on the food delicious (the cauliflower cheese deserves a special mention). The children had a little play area to keep them entertained. In brief, great location, great venue, great food. We will be back!
P
We placed an order at the restaurant and were advised that it would take half an hour. However, we ended up waiting over an hour for our food to arrive. When it finally did, we discovered that one of the pizzas was missing ingredients. The staff offered us a free drink to compensate for the mistake, but when we went to claim it, we were only given a 1/4 pint each. This was not a satisfactory gesture, especially since we are regular customers. Additionally, we were informed that the chef was displeased with our complaint about the wait time. Overall, the customer service left much to be desired. Ver carta
Dan
Popped in for lunch and was very happy we did. All the food was delicious, great portion size. The menu is slightly limited in the number of items but what there is is varied. (Classic pub food . What is and isn’t, or could be made gluten free is slightly unclear on the menu (Saw more acronyms than were in the key, GF, GFA, GFR? but when we asked the waitress she checked very quickly for us. There were only three tables in when we visited( including us so the one waitress was able to handle working the bar as well whilst keeping up good table service. Therefore I can’t comment on how service goes during busy times. Overall we really enjoyed our lunch and I’m sure we will be back.
Lorraine
First impressions, Looks a lovely welcoming old pub. Asked the barmaid for a menu at the bar, whilst see was serving which were literally in front of her! whilst the drunk was asking his table what they wanted, she said they would bring them over. Attitude stunk.. A lad came over with a menu 5 minutes later, told us to order at the bar, which isn’t a problem,, he could have been a bit more cheerful. My daughter ordered at the bar to be told there would be a wait for food, not a problem, my daughter felt like they were trying not to get us to order. Not like they were rushed of their feet. Food arrived had to get my own cutlery again not a problem again not like they were rushed off their fee...
Dani
We had our wedding reception at The Gate Hangs Well at the end of June, and to be honest, I have to say we were disappointed overall. We were recommended the venue as we were looking for somewhere for a small gathering on a budget, so the boathouse was ideal for what we needed. We made the enquiry, and they were quick to respond to emails and provided all the information we needed they even let us have the 3 course menu and arrange for us to have beef since the regular steaks were unavailable. When we went to view the boathouse, we were advised they would be showing someone else round, so we would have to wait which we were fine with. We watched and listened in as they told the other people... Ver carta
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