Teléfono: +49302789099555
Dirección: Hirtenstr. 4 10178 Berlin, Wallington, United Kingdom
Ciudad: Wallington
Platos: 35
Reseñas: 4112
Sitio Web: http://www.the-grand-berlin.com/
"It began with the receptionist to tell me that I had no reservation. I had the open table confirmation in my emails, but I didn't have the need to prove it right. It didn't even make a difference because over half of the restaurant was empty, but he only felt he had to be right. So he would have stopped making useless statements... Secondly, when I wanted to get something from my jacket after the meal and before I went to the bar, I was told I should get my jacket myself. Once I was in the bar and wanted to go, I got a comment to get my jacket myself and not leave the coat. You should know, is the wardrobe self-service or not?! If so, you shouldn't expect a tip. Apart from that, the food and drinks were good. But if you calculate the prices you calculate, get professional waiters and receptionists, not people, for the right is more important than the customers the best possible experience."
Menú - 35 opciones
Todos los precios son estimados.
Felix
Every time an experience in quality and service, highly recommended.
Dirección
Reseñas
Katarina
We had a better meal last time, but we still recommend this restaurant.
Opentable
We have had better meals in the past, but this restaurant is still worth recommending.
Vera
I highly recommend this restaurant for its consistently high quality food and excellent service.
Carl
The restaurant has a well-executed design and decor, but unfortunately the service is lacking. It might be suitable for a large event, but I would not visit otherwise.
Nicole
When we arrived in Berlin, we were feeling jet lagged but decided to go out and celebrate my husband's birthday on our first night. We wanted to find a restaurant that was within walking distance...
Lori
I highly recommend everything we tried at this restaurant. The asparagus dishes were fantastic, and the steaks were equally delicious. The French fries with truffle mayo were amazing, and the risotto was excellent. The service was also excellent.
Uli
There was no one available to answer the phone at the front desk, the cleanliness of the room was inadequate, and they did not provide new bath soap for three days. Additionally, the service was lacking considering the high cost of the restaurant.
Eugdtzg
The experience at this restaurant started off on the wrong foot when the receptionist insisted I didn't have a reservation, despite having confirmation in my email. The restaurant was mostly empty, so it didn't really matter. After the meal, I was told to retrieve my own jacket and later criticized for not leaving a tip at the cloakroom. The service was lacking professionalism and seemed more interested in being right than providing a good customer experience. The food and drinks were decent, but for the prices charged, I expected better service from the staff.
Hilde
It began with the receptionist to tell me that I had no reservation. I had the open table confirmation in my emails, but I didn't have the need to prove it right. It didn't even make a difference because over half of the restaurant was empty, but he only felt he had to be right. So he would have stopped making useless statements... Secondly, when I wanted to get something from my jacket after the meal and before I went to the bar, I was told I should get my jacket myself. Once I was in the bar and wanted to go, I got a comment to get my jacket myself and not leave the coat. You should know, is the wardrobe self-service or not?! If so, you shouldn't expect a tip. Apart from that, the food and...
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