Teléfono: +441642539570
Dirección: 59 High Street, Stockton-on-Tees, United Kingdom, TS20 1AQ
Ciudad: Stockton-on-Tees
Menú Platos: 4
Reseñas: 3251
Sitio Web: https://www.jdwetherspoon.com/pubs/all-pubs/england/stocktonontees/the-highland-laddie-norton
"My daughter asked to go out for breakfast to our local Weatherspoons. We chose a table near the window. The couple behind us asked if the air con could be turned down as they were cold. We placed our order on the app. Our drinks arrived and we heard the couple ask again about the air con, the gentleman said of course and turned it off. Whilst we waited for our food a young couple with a newborn baby came and sat down. They also commented on how cold it was. Our food arrived and looked great. My mixed grill had a broken yolk which had another egg put on top of it, not a problem if you like yolk but I don’t and it had run into my beans and other items on my plate so I had to scrape it off. That is my personal issue so I did not complain about it. The air con was still blowing out cold air to the extent I couldn’t eat it quick enough before it was going cold. I had at this point asked a member of staff to turn the air con off. I could not enjoy or eat my breakfast as it was far too cold. I had ordered a small portion of pancakes and thought I would eat them instead. I knew they would be cold but I would enjoy them anyway, but no the pancakes had been far too over heated they were like cardboard you could tap on them and couldn’t cut them. I explained the situation to the member of staff who said they would go and mention it to the kitchen. I waited 30 minutes and he never came back, no apology or anything. The customer service and food were shocking, he could of returned and said the kitchen apologises but nothing and how many times do you have to be asked to turn the air con off."
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