The Lodge On The Loch

Aboyne Loch Golf Centre, AB34 5BR, Aberdeenshire, United Kingdom

🛍 Park, Steak, 4-star, Lodging

3.7 💬 1194 Reseñas
The Lodge On The Loch

Teléfono: +441339886444

Dirección: Aboyne Loch Golf Centre, AB34 5BR, Aberdeenshire, United Kingdom

Ciudad: Aberdeenshire

Platos: 8

Reseñas: 1194

Sitio Web: http://www.thelodgeontheloch.com

"First of all apologies to all those poor and terrible reviews that I ignored and shouldn’t have! Within half an hour of arriving we contemplated going home. Check in was a rushed affair with no exchange of pleasantries. The main focus of the female owner...was for us to get our breakfast and dinner pre orders in ASAP. When I returned back through I started ordering breakfast and a comment was made about ‘that’s a lot’. When I said cereal and cooked breakfast, twice more comments were made about ordering a lot of food and was I sure I wanted so much. As someone who struggles with my body image I was mortified and asked was I not allowed to order what I had. It was pointed out I would be charged extra for cereal!! I ended up cancelling this more through embarrassment than anything else. (I have to point out here that we had spent two nights previously at the lovely Carnoustie Hotel. The Lodge was £50 dearer per room than Carnoustie who had no surcharges on anything and whose staff were super attentive. I’ve also worked in hotels so know about customer service) The room at the lodge whilst large and looking into the loch was not particularly amazing. On closer inspection it wasn’t very clean in corners and one of the face cloths was brown rather than white. The room above was occupied on second night and the room is not well insulated so we could hear every footstep, etc. I also felt that the shared walkway outside left the room with no privacy. We went for dinner in the very outdated restaurant/bar on the first night. There was a total of five other guests and no atmosphere at all. We had just sat down when our starters arrived, then my husband just finished the last bite of his when the plate was removed as clearly our main course was ready. This is what I hate about pre ordering the food had clearly been kept warming. Our plates cleared again no pleasantries, no checking if it was ok, nothing. Our sum total time for what was a basic pub grub dinner was 25 min start to finish! It was so disappointing and rushed that we went into Aboyne the second night for tea. Breakfast wasn’t much better Curt questions, overcooked bacon and black pudding, our dirty plates left in front of us so we didn’t feel welcome to sit and have a relaxing cup of tea to start the day. Just absolutely no finesse or luxury at all. I have no issue paying astronomical prices if you get what you pay for an you absolutely do not get value for money here and if not careful could run up a number of surcharges. The lodge is, as one other review states, a complete rip off especially when compared to our stay at Carnoustie and other much nicer hotels. I notice some people saying they felt like family well I must be the black sheep as I did not feel at all welcome at this place and was on edge whenever i was anywhere near the female owner after her attitude to me from the outset. The male owner didn’t even speak to me the whole stay and when my husband handed in key he was only concerned with had we paid no check made if everything had been ok. In fact we both felt that the owners were more focused on making money than customer service. So in conclusion take a lesson from my mistake and DO NOT stay here there are far more nicer places to go for a lot less money!! Read the other negative reviews as they are all pretty accurate and I wished I had listened to them."

User User

a walk from the center of aboyne to here. beautiful and interesting. beautiful residential area at the hole beautiful, through to go

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Reseñas

User
User

Looking for Aboyne Golf course, we turned up at the Lodge on the loch golf centre.....not very welcoming at all , manager was quite rude and off hand....wont be back


User
User

Both the dinners and breakfasts were of good quality ingredients, well cooked and presented. Special mention of the steak pie -fairly large and very tasty. All food had to ordered either the night before or for dinner in the morning


User
User

Beautiful location, nice meal, totally spoilt by the attitude of the lady I presume to be the owner. In the course of a very brief conversation in which we were simply asking for directions to the ladies’ washroom, she treated me in a most condescending...manner, addressing me as if I were a naughty schoolgirl. I can fully understand why a considerable number of earlier reviews refer to the rudeness of the owners. Neither I nor my friends will be back again.


User
User

My daughter and I were looking for a base to visit Deeside and this hotel and spa retreat fitted the bill beautifully.The bedrooms were very comfortable and the views of the Aboyne Loch were stunning.We had dinner on the first night and the food and...wine were of good quality and reasonably priced.The owners were very friendly and helpfull as they knew the area very well and recommended eating places and also where to visit.My daughter made use of the leisure facilities and had a massage.Nothing was too much for the owners in terms of help and advice and we stayed for an extra night.Breakfast was superb.


User
User

there was a single shower cabin without light, between three of us, so we had to wait for each other to shower, old towels in dusty tubs. we then became a deck with a 4 seater whirlpool on it and. a wood sauna hut shown. this was the sum of the “Spa facilities”. two of the nozzles in the whirlpool did not work. the view from the room where the lunch was served was breathtaking, but the room resembled a community center with all the equipment of the local clubs that were stacked for the storage! the two curly light lunch was basic soup and salad and tee or coffee. the afternoon sessions of guided meditation and the sound bath were like something from a funny sketch - with the teacher in the g...


User
User

we were there for two nights and were blessed with the weather. the location is amazing and beautiful. Even if they were fully booked, we hardly saw other guests and enjoyed us at the private hole they own. we need to agree to all... previous reviews when it comes to the service. in the morning we realized that the shower was broken. when I told the owner, the shower was offered to me by the reception in the communal dressing room/WC. it was not acceptable when we paid for a room that was advertised with a spa shower. I was usually a little excited, as there was no excuse or a offer to compensate. the breakfast was included with our deal and we had dinner there at the first night. at the arr...


Paul
Paul

We unfortunately had to cancel our reservation that was made via booking.com two days before our arrival. We were traveling around the West Coast of Scotland and had very limited access to wifi/coverage. I sent an email to the hotel and informed them of the...cancellation. Our journey continued and we no longer had access to internet. Whilst we were on the road the hotel sent a response acknowledging the cancellation but said it had to be done via booking.com. By the time i read this and had the opportunity to get on line we were within the cancellation window policy and were charged the full amount. I phoned the hotel seeking understanding and to explain the situation. The “duty manager” wa...


User
User

if they are looking for a relaxing 4* wellness and hotel experience, they will continue to search. location is amazing, fortunately we spent our days on foot instead of in this hotel. the view from the balcony of the juliies is stunning, but outside the hotel is covered with spinnwebs. on bath mat, towels, face cloth, bed linen and spa route. hand towels were so thin that they were transparent as wet, not fluffy at all. booked spa for the jubilee evening, jacuzzi was good, but dirty and 1/4 of the jets didn't work. view from the restroom (only an empty room with chairs) was great, but the window was covered with vogelpoo, sprinkles and sprinkles. was reminded 3 times that there was a complai...


User
User

First of all apologies to all those poor and terrible reviews that I ignored and shouldn’t have! Within half an hour of arriving we contemplated going home. Check in was a rushed affair with no exchange of pleasantries. The main focus of the female owner...was for us to get our breakfast and dinner pre orders in ASAP. When I returned back through I started ordering breakfast and a comment was made about ‘that’s a lot’. When I said cereal and cooked breakfast, twice more comments were made about ordering a lot of food and was I sure I wanted so much. As someone who struggles with my body image I was mortified and asked was I not allowed to order what I had. It was pointed out I would be charg...

Categorías

  • Park Disfruta de una experiencia gastronómica deliciosa rodeado de la belleza de la naturaleza. Nuestro menú del parque ofrece una selección de platos frescos y de temporada, perfectos para un picnic relajante o una elegante comida al aire libre.
  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • 4-star
  • Lodging Descubra alojamientos acogedores que ofrecen el refugio perfecto después de un día de aventuras. Disfrute de cómodas habitaciones con todas las comodidades necesarias para asegurar una estancia relajante.

Comodidades

  • Wifi
  • Seating
  • Reservations
  • Parking Area