The Lounge And At Marwell

Comfortable and quiet, the lounge and bar is a good respite from the bustle and excitement of the Zoo. A wide range of drinks and snacks coupled with polite and competent staff make this an excellent place in which to recover !!

Very disappointed. Bought as a birthday gift for afternoon tea fans, they were quite shocked at what was offered, it looked like as they were the only two booked in someone had stopped at GREGS. More like a builders lunch than a posh treat

Amazing food. The best dinner I've ever eaten. The staff in the dining room were so helpful, accommodating and generally lovely. I had my 9 month daughter with me and it was so friendly and she was fully included in our dining experience. Service was...quick and efficient but never rushed. I can't recommend them enough.

We love this restaurant, the atmosphere is friendly and relaxed, the staff are attentive And the food is excellent. We went last night for my birthday and all thoroughly enjoyed our meals. The chicken breast was super tender and so tasty, hubby and daughter had the trout which they loved. Son in law had the burger which he enjoyed too. Compliments to the chef! We will be back

We had a wonderful evening meal here on Friday night. The restaurant was clean and inviting. Staff were awesome and we felt very well looked after. Food was excellently presented and delicious! The service was very good indeed. The two waitresses were very attentive and...explained our menus and we enjoyed pre-dinner home made breads and pre-dessert tears as well. Really good value for the money. We would definitely eat there again.

After a somewhat of a disaster visiting the Marwell Zoo Hotel, we decided to move to the artisan restaurant to reduce the noise levels from the wedding. When the menu arrived we were rather surprised to see the tantalizing flavours described in the menu, the...service was personal, welcoming and fun. I ordered a cote du rhone which was unfortunately was out of stock, and was left with limited choices. It is clear the chef has a flair for creativity, and superior delivery of the food. A good restaurant that is over shadowed by a hotel that really does not understand its customers.

My wife booked afternoon tea at the Marwell hotel as we were in the area. The restaurant needs updating and my wife spotted that the curtain was coming off its rail. There was only one other couple in the restaurant also having the tea, so...not much of an atmosphere. We had to wait to go in the restaurant even though we had booked a specific time as one table was being used to sort something for a wedding that was being held later. Service was slow and the afternoon tea was disappointing. You get 3 finger sandwiches which were really small and slightly dry. We had ordered the champagne tea and our waitress only realised when I asked her to check our booking. The scones were not great either...

We were staying at the hotel and were short on time so had to eat here but wish we hadn’t! The service, the food and the value for money were all bad enough for me to bother to write a review 4 months later! Firstly, I should say that the restaurant wasn’t busy but our drinks were forgotten and were brought after our mains arrived after we asked for them again. The gentleman who took our order didn’t write anything down and got the wine wrong and didn’t seem at all apologetic. The food is massively over priced, the £15 veggie burger was laughable and the £7 kids pasta was basically tinned tomatoes on fusilli. I feel like they’re trying be something they’re not and charge according to their a...

Popped to Marwell Hotel for a last minute romantic getaway to visit the zoo and ate breakfast and evening meal at the lounge. Was a quiet Sunday evening and only one waiter was serving with another behind the bar, he was incredibly friendly and welcoming...and went above and beyond to create a great atmosphere, taking photos for us as we were clearly on a romantic break and taking the time to chat and joke just enough and leaving us alone when appropriate. Food was very good quality, exceptional for the prices charges, additional canapes and sorbet courses were included which hadn't been on the menu and helped really create a good evening. The entire building but especially the bar and resta...