The Muddler - Carta

69 Grey St, NE1 6EF, Newcastle upon Tyne, United Kingdom

🛍 Asian, Sushi, Japanese, Vegetarian

4.3 💬 3699 Reseñas
The Muddler

Teléfono: +441912220125

Dirección: 69 Grey St, NE1 6EF, Newcastle upon Tyne, United Kingdom

Ciudad: Newcastle upon Tyne

Menú Platos: 17

Reseñas: 3699

Sitio Web: http://www.themuddlernewcastle.co.uk

"We booked a table for a friend's birthday. We arrived on time and had to wait 15 minutes to be seated. We understood that restaurant was busy but the attitude of the bar staff was appalling. They were disinterested and more concerned with table bookings and time slots rather than taking care of their customers in front of their eyes. After 10 minutes of trying to make eye contact and get one of the staffs attention, she looked at me and spoke to me like I was an inconvenience. When I eventually ordered drinks and paid for them it took a further 10 minutes and 2 further enquiries as to where the drinks were . I was then told responded to in a sharp prickly tone. When our table was ready, we got told we could sit. We didn't get shown over. We ordered drinks at the table and the lady who served us spilt a drink all down the back if that birthday girls dress. She was clearly very embarrassed and apologied profusely. However we weren't offered any gesture of good will or anything to demonstrate an apology. Unfortunately the girl with the headphone was stressed and struggling to cope and made no attempt at disguising her frustration and stress. The gentleman at the ba with dread locks was disinterested with poor customer service. There was a young lady with glasses who served and cleaned the tables and she was much better. I observed her reassuring that lady wearing the headphones several times and despite how busy they restaurant was ,she appeared to take it in her stride and get on with the task in hand. In all honesty that way we were treat put us off completely. The food was ok but I wouldn't return based on the chaos and attitude of the staff."

Menú completo - 17 opciones

Todos los precios son estimaciones en menú.

Daydream60097925896 Daydream60097925896

Very poor Birthday evening, part of the menu not avaliable was substituted for cheaper sushi, stuck up bar person gave sarcastic reply when I explained I was trying to call to apologise for possibly being late, moral of the story... should of stuck to Miller Carter.

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Reseñas

DorothyMc28
DorothyMc28

Excellent food, wonderful Staff, great atmosphere...what's not to love?! I opted for Teriyaki Salmon, my husband had Pad Thai...they were both absolutely delicious! The welcoming, friendly Staff were a joy made sure that we had the best dining experience. We've already recommended The Muddler to our friends. We will certainly return!


CaitlinGriffiths
CaitlinGriffiths

We absolutely enjoyed our time at this restaurant! The Asian cuisine was delicious. We tried the vegetable tempura, stir-fried greens, miso soup, and sushi, and were very impressed with the flavors. The prices were reasonable, the atmosphere was inviting, and the staff was delightful. We would definitely return. The menu clearly labeled all vegan options, providing plenty of choices. Highly recommend!


Maladonis
Maladonis

Late afternoon visit, restaurant not busy at all, shown straight to our table. Staff were pleasant and efficient, no complaints at all. Wine prices reasonable, we had a bottle of red which was fine. Ordered a couple of large plates, Thai Green Curry which was decent, and the Pork with Rice which was overwhelmed with soy sauce from the kitchen and spoiled the dish. Overall nice experience, however we would not return. Ver carta


KosmicKune
KosmicKune

This restaurant is beautifully decorated, with comfortable seating and soft lighting. The staff were friendly and attentive, giving great service throughout our visit. They gave us a jug of water and glasses when we sat down which was a nice touch. My friend and I ordered the small plates deal, 3 small plates for £18.95. The portions were just right, and it was all incredibly tasty. The chilli sauce that came with the squid was particularly good! I would recommend this place to anyone who enjoys Pan-Asian food and will definitely soon be back myself!


lois
lois

We had a lovely evening at The Muddler. We're travelled quite far for an overnight stay in the city and had really high hopes after looking at the pictures online we definitely weren't disappointed. The service was friendly and attentive even though it was clearly a busy evening with the restaurant being full the whole time we were there. For food we had a dim sum platter and shared small plates which were all amazing. We did have to wait quite a while for food to arrive but it does say on the menu that everything is prepared fresh so it's understandable and definitely worth the wait. The cocktails were great, especially the blueberry tea.


RockNRollRobot
RockNRollRobot

I had heard some good things about the muddler (and some mixed reviews) but it had been somewhere I had wanted to try for a while. We were a booking of over 6 which meant they wanted pre orders and we could only order from the set menus (which were very limited). And from sitting down the food did take a while which I thought was a bit odd since we had already ordered everything. The edamame peas were quite nice but then the serving came out and the portions were very small for the price, the food was warm at best (as if it had been sitting for a while before being sent out) and the fried rice as a side came out quite late Vs the rest of the meal. The service itself was very good the waitres... Ver carta


Eunice
Eunice

My initial contact with the Muddler was to lodge a complaint which came about due to my mis-understanding of the validity period of a voucher. My complaint was escalated to Jonny who took immediate action to rectify the situation, he took the time to telephone me, listen to my concerns and agreed to make an exception to their terms and conditions which allowed us to visit the restaurant for the first time on 15th September. The food was absolutely amazing (I would struggle to choose a favourite dish) as was the customer service, we will definitely be returning and also recommending this restaurant to our friends and family. Good call Jonny, you restored our faith which will result in more bu...


oscar160
oscar160

I had heard how lovely the food was at the Muddler…and absolutely well done to the chef..the sushi was outstanding and made fresh. However…….if you want to enjoy a cared for dining experience ….pop up the road for similar approach at McDonald’s. Apart from a lovely young girl serving ….the guy with the bun had an awful manor. Please send him on a customer service course asap! He promptly pushed the bill at us telling us he needed our table, the main meal was nearly an hour late so we had been previously reassured that this wouldn’t be a problem as it was their error. He then proceeded to not listen, and talk loudly over me without listening though I asked him at least 4 times to please let m...


kristinef558
kristinef558

We booked a table for a friend's birthday. We arrived on time and had to wait 15 minutes to be seated. We understood that restaurant was busy but the attitude of the bar staff was appalling. They were disinterested and more concerned with table bookings and time slots rather than taking care of their customers in front of their eyes. After 10 minutes of trying to make eye contact and get one of the staffs attention, she looked at me and spoke to me like I was an inconvenience. When I eventually ordered drinks and paid for them it took a further 10 minutes and 2 further enquiries as to where the drinks were . I was then told responded to in a sharp prickly tone. When our table was ready, we g... Ver carta

Categorías

  • Asian Experimenta un viaje culinario por Asia con nuestro variado menú. Desde los sabores picantes del curry tailandés hasta el sabroso umami del sushi japonés, ofrecemos una amplia variedad de platos que celebran la auténtica cocina asiática.
  • Sushi Deléitese con nuestra exquisita selección de sushi, que presenta ingredientes frescos, rollos elaborados con maestría y nigiri tradicional. Cada bocado ofrece una mezcla armoniosa de sabores, prometiendo un verdadero sabor de Japón. Ver carta
  • Japanese Saborea la esencia de Japón con nuestra selección de sushi fresco, ramen sabroso y sashimi delicado. Cada plato refleja técnicas e ingredientes auténticos, ofreciendo un sabor genuino del arte culinario japonés.
  • Vegetarian Disfrute de nuestra vibrante colección de platos vegetarianos, elaborados con las verduras más frescas, sabores ricos y especias sabrosas. Disfrute de un plato saludable y delicioso que celebra los mejores ingredientes de la naturaleza.

Comodidades

  • Tapas
  • Seating
  • Carta
  • Reservations
  • menú
  • Vegan Options

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"The place seems unprofessionally run. The staff all look like they could do with a bath. No overalls are worn and their clothes are all of the type that many would wear to lounge around the house in . Several have longer hair and beards but don’t wear any kitchen p.p.e. The decor is shabby and I wondered what kind of hygiene rating they would have. Although not busy, the staff seemed to be disorganised, falling over eachother and lacking in training. They seemed to handle the food in an inexperienced, clumsy fashion. The only tool I saw being used was a pizza peel for taking the pizza in and out of the oven. On all other occasions the food was handled. I didn’t notice any hand washing or alcohol gel in evidence. The menu is quite limited and uninspiring. 2 of the 6 pizza choices include chicken which Italians would argue is definite no no! All pizzas are reheated to order which eliminates the possibility of customisation. I don’t believe the restaurant would stand out in many European countries, as pizza in general is of a much higher standard than that in the UK. In spite of the above, The basic pizza is excellent in taste (even though it is all re-heated). And for this reason it is worth a visit. Compared to other uk pizza restaurants which are typically serving absolute garbage, the food is way out in front. If you can tolerate the negatives I’m sure you won’t be disappointed with the pizza. However with a bit of effort, this place could be transformed into something truly amazing."