Teléfono: +441727853000
Dirección: 149 Hatfield Road, St Albans, United Kingdom
Ciudad: St Albans
Menú Platos: 5
Reseñas: 5049
Sitio Web: http://theoasisstalbans.co.uk/
"I have been frequenting this restaurant in Milton Keynes since 2017 for family meals and office parties. However, during my visit this week, I received very poor service. I have a sensitivity to regular soft drinks and, during a previous visit, was given Coca-Cola which upset my stomach. This time, I requested a Sprite Zero with lemon, which they do not serve at the restaurant. When I informed the waiter that I did not want any drinks but was still being charged for them, she simply gave me ice instead. She mentioned that the manager had instructed her not to fulfill my request and advised me to eat my meal without any drinks. This was quite unexpected, especially as a regular customer. I believe the waiter may have been new, as I usually see different staff members there. However, what was most frustrating was that the manager was not present in the restaurant but was next door in another shop, with the waiter having to go there for instructions. This lack of customer service was disappointing. I ended up spending a decent amount of money but left feeling unsatisfied. With only one waiter and one cook in the entire restaurant, the food was also delayed and arrived cold. I do not plan on returning as I felt disrespected as a customer."
Todos los precios son estimaciones en menú.