The Queen O' T' Owd Thatch

101 High Street, Selby, United Kingdom

🛍 Pub, Steak, Vegan, British

4.4 💬 3563 Reseñas
The Queen O' T' Owd Thatch

Teléfono: +441133224949,+441977685096

Dirección: 101 High Street, Selby, United Kingdom

Ciudad: Selby

Platos: 4

Reseñas: 3563

Sitio Web: http://www.thethack.com/

"Just returned after visiting with my husband and young children. On arrival we were seated quickly and the place was busy. First time visitors and on seeing food coming out to other tables, we were impressed. Lovely looking home made Yorkshire puddings and we...were all hungry after a family day out shopping and at the cinema and we were all looking forward to a lovely Sunday dinner. Ordered the Mussels to start with. They were okay, have had better, but wasnt going to complain. After the starter the main courses took absolutely ages, we waited and waited, but it was clear they were busy, so we waited very patiently. They did actually come over to our table in the end to apologise for the wait and assure us our food would be the next meals out and asked if we would like more drinks (ones they tried to charge us for) not complimentary for the wait! When the food finally arrived it looked yummy! All the vegetables are served in separate pots and tiny gravy boats. Once we had dished out our veg and gravy amongst the four of us and started to eat we realised it was extremely cold and i dont mean luke warm I mean flat cold! Tried minutes to get some horseradish sauce to the table to go with the beef and my husband finally stood up and said he was going to complain. After approaching the bar to do so, he had to have an argument with the manager about the quality of our food and she reluctantly agreed to take off two off the four meals off the bill. When the waitess came to clear our plates she had a face like thunder and was clearly being as rude as she possible could. I told her the food would of been nice if it was warm and she replied well you have eaten enough of it and stomped off. I was absolutely furious and on leaving I asked for the manager. I tried to politely explain we would of enjoyed our meals if they had of been served warm, to which she replied why didnt you complain. I explained we had tried ages to get somebodys attention just for some horseradish sauce. She replied the waitress asked you if wanted condiments, but you was too busy sorting out the children. I was furious at her attitude and that of the waitress who cleared our table and when I made her aware of this unacceptable service, she asked me to leave and never come back, this was infront on my year old daughter. Absolutely disgusting response to unhappy customers. Shame on you for making all the excuses under the sun for bad customer service! The prices you charge dont warrant the food or service provided. Get your heads out your backsides and focus on improving your customer complaints instead of being arrogant!"

Menú - 4 opciones

Todos los precios son estimados.

Claire Claire

I booked a table of and everyone had a roast. All of us said how great it was . Always had a full pint and plenty of gravy!

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Reseñas

Eloá
Eloá

We had a perfect pub lunch with friends. An interesting and unusual menu. Excellent service with good humour and sensibly priced.


Laura
Laura

Great Sunday roast! We had the Pork Loin and the lamb which we can recommend. They offer options that are also not a Sunday roast if people prefer other dishes.


Tanya
Tanya

A thoroughly fantastic and friendly pub serving delicious and well prepared food. Can’t recommend highly enough. Service with a smile throughout and made to feel very very welcome


Carlie
Carlie

Went for a meal today… we have been before , but have to say that our meal tonight was the best we have ever had…. I had the chicken dish that I would describe as outstanding… please keep it on the menu, as I will...be back.


Adam
Adam

Lovely atmosphere in this pub Very dog friendly a few other coupes/families had their dogs inside with them. staff were very friendly and accommodating. We ordered a few side dishes from the menu to pick at as an afternoon snack the cheese...selection from the dessert menu was lovely.


Kevin
Kevin

Just like any other pub in the north really. The food was good and the drinks were okay. I was not entirely blown away by it and one of the staff members was a little short with me, but i guess it could have just...been a long day for him. Overall happy with my experience but it was not anything special for the price.


Chris
Chris

Visiting Tadcaster for football match, checked out pubs at South Milford, as staying at Yorkshire Gateway Hotel. What a charming and warm welcome we had: lovely lady read the blackboards to us, as too far for us to see! And the food was superb, I...had the pork fillets, hubby the steak. One of the best meals I have had in a long time, considering I go out twice a month with friends. Our compliments to you, the chefs and wait staff, a warm Yorkshire welcome. The snakebites were good, and do try the Billionaire shortbread! Hope to call again from the Northeast.


Christopher
Christopher

I'm a vegetarian, I've lived in the village for years and despite it being so easy just to jump on the train to leeds you can't beat staying local at the thack. I've enjoyed their food when I ate meat and still do now I...don't. For those who aren't familiar with the thacks menu, it changes monthly and most ingredients /meals are seasonal so each time I go there is a new dish for me to try along with their classics menu if the special doesn't tickle my fancy (which it rarely doesn't). The portions are always good, there's always enough room for a desert (which trust me you want) but if you're like me I'm more of a starter gal, instead of a pudding you can always get a homemade chocolate or s...


Rayan
Rayan

Just returned after visiting with my husband and young children. On arrival we were seated quickly and the place was busy. First time visitors and on seeing food coming out to other tables, we were impressed. Lovely looking home made Yorkshire puddings and we...were all hungry after a family day out shopping and at the cinema and we were all looking forward to a lovely Sunday dinner. Ordered the Mussels to start with. They were okay, have had better, but wasnt going to complain. After the starter the main courses took absolutely ages, we waited and waited, but it was clear they were busy, so we waited very patiently. They did actually come over to our table in the end to apologise for the wa...

Categorías

  • Pub Disfruta de un ambiente animado con nuestros clásicos favoritos de pub. Desde hamburguesas contundentes y fish 'n' chips hasta pasteles salados y cervezas artesanales, nuestro menú promete una experiencia acogedora ideal para relajarse con amigos.
  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • Vegan Disfruta de nuestro menú vegano, que ofrece una selección vibrante de platos a base de plantas elaborados con ingredientes frescos y de temporada. Saborea comidas sabrosas que son tan nutritivas como deliciosas.
  • British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.

Comodidades

  • Beer
  • Seating
  • Free Wifi
  • Visa Card

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