The Royal Kitchen - Carta

Da Gino Italian Restaurant

➤ 14 Burnett Road Sutton Coldfield, West Midlands B74 3EJ, Lichfield, United Kingdom

Carta • Steak • Pasta • Italian • Vegetarian

---

"The staff at this restaurant were absolutely dreadful and did not seem happy in their work at all. This will be my one and only visit here. It was clear that the staff had their favorite customers, but we definitely were not among them. We were expected to order while waiting in the waiting area for half an hour, sitting next to a door that kept opening and closing. They refused to serve us tap water, even though we had also ordered six drinks. We were only allowed to have bottled water, which is not great for the environment. The restaurant was very cold and we felt a draft from the air conditioner. When we tried to bring this to the staff's attention, they were very rude and even commented on our attire not being suitable for the cold weather. They did not want to engage with customers who were gluten intolerant, being dismissive and disrespectful towards them. The last straw was when we asked for a receipt and were aggressively told that we couldn't have one, but could take a photograph of the transaction. The food was okay, but nothing special, especially considering the high prices."

Chennai Indian Hill Hook

➤ 300 Clarence Road, Birmingham, B744LT, United Kingdom

Carta • Indian • Meat Starters • Seafood Starters • Vegetable Starters

---

"Always a treat when we go as a family or with our large group of friends. Food always great. In your never sure just ask the chef he will always recommend for your tastes. The staff are really friendly and helpful too. Enjoy Vegetarian options: Just ask if not on the menu they love to please your taste Kid-friendliness: Yes Wheelchair accessibility: They have easy access Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chefs Special Order King Prawn Curry, Chicken Shashlik, Chicken Pakora, Fish Tikka and Prawn Puri, Samosa, Shami Kebab, Paneer Tikka, House Special Balti Parking space: Plenty of parking Parking options: Free parking lot, Free street parking"

Pitalicious Sutton Coldfield

➤ 3 Birmingham Rd, Sutton Coldfield, Birmingham, B721QA, United Kingdom

Carta • Vegan • Lebanese • Fast Food • Mediterranean

---

"I have walked past this place a few times and always smells amazing. I decided a few weeks ago to try it and it was delicious. The girl at the counter explained what everything was and also gave me a recommendation and i decided to have the mixed meat shawarma loaded box with chips, lettuce, carrot along with a mint sauce and tomato. I asked to have the sauces seperate incase i didnt like the sauces on top. I took this as a takeout and a gentleman came running up the road saying he gave us the wrong sauces and put 2 new ones in my bag that id asked for and apologised. Honestly the customer service was fantastic and the food was so nice that i have been back since."

The Butlers Arms

➤ 444 Lichfield Road, Sutton Coldfield B74 4BL, United Kingdom

Carta • Steak • Drinks • British • Seafood

---

"We reserved a table for four at 8:00 PM and arrived 10 minutes early. Upon arrival, we were informed that our table wasn’t quite ready and were asked to wait at the bar with a drink until it was prepared. After waiting for 15 minutes, we checked with the manager about our table, and he told us it would be ready in a few minutes. Another 10 minutes passed, and we approached him again, only to hear that he couldn't do anything to expedite the situation since the guests at our table hadn’t finished. He was quite rude and did not apologize for the delay. At 8:25 PM, after waiting long enough, we decided to leave, and suddenly our table was ready. Once seated, we were asked if we wanted more drinks, and then our order was taken. However, no offer was made for a complimentary round of drinks to make up for the inconvenience. Our appetizers arrived within 20 minutes, immediately followed by our main courses. Three of us ordered steaks, which were bland and the peppercorn sauce lacked any actual peppercorns. When the staff checked in with us about the meal, we mentioned the flavorless steaks and sauce, only to be met with a rude response saying that we should have brought it up earlier. The young lady who presented us with the bill was very polite and friendly, and the manager could learn a thing or two from her. Overall, we were dissatisfied with the service and food, and we will not be returning to this restaurant."

The Butlers Arms

➤ 444 Lichfield Road Sutton Coldfield, West Midlands B74 4BL, Birmingham, United Kingdom

Carta • Beer • Wine • Steak • Casual

---

"A group of 10 longtime friends recently dined at the Butler's Arms and had a fantastic evening. We started off with drinks and were impressed by the selection of wine and real ale. Our table was ready on time and there was no pressure to order quickly. The menu was extensive, with all main dishes at a standard price on certain weekdays. Everyone agreed that the food was delicious, generous portions, and well-prepared. The staff was friendly and efficient. Special thanks to Tom, Molly, and Dan for making our evening very enjoyable."