The Royal Oak - Carta

Manor Lane, Halesowen I-B62 8PZ, United Kingdom

🛍 Pub, Cafés, Pizza, Seafood

3.9 💬 1238 Reseñas
The Royal Oak

Teléfono: +441214215371

Dirección: Manor Lane, Halesowen I-B62 8PZ, United Kingdom

Ciudad: Halesowen

Menú Platos: 10

Reseñas: 1238

Sitio Web: https://www.emberinns.co.uk/nationalsearch/eastandwestmidlands/the-royal-oak-halesowen

"Disgusting service last night came with colleagues after work (we are regulars) was eventually served by the rudest man with dark hair who didn't even acknowledge us when we came in just stared blankly and carried on with what he was doing behind the bar. After that “warm welcome” we bought drinks and went for a cigarette, we deliberately left our personals to prove we were still present AND stood in front of the window outside near our table with 2 1/4 filled drinks on the table barely drunk might I add. Please explain why the small dark haired man from earlier thought it was acceptable to put his dirty hands in our glasses to remove them (which isn't proper procedure) when he knew and could see we were clearly still here. After approaching him he had the most vile attitude and said “people leave their stuff all the time” and dumped them back on the table as if we would want to drink that after him sharing his whole DNA in our glasses! Asked for a replacement was refused, asked to speak to the manager, a female with glasses came also extremely rude no apologies or refunds and even had the cheek and audacity to say “all of this over a pint” Yes. It is the principal. We are paying customers and deserve respect. I think some SERIOUS retraining needs to be had in BASIC customer service."

Menú completo - 10 opciones

Todos los precios son estimaciones en menú.

Sophie Sophie

Very friendly staff who were able to serve quickly and efficiently Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5

Dirección

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Reseñas

Aaron
Aaron

Fantastic pub with late hours, featuring a roomy garden and ample parking. Price per person: £1–£10. Food: 5/5. Service: 5/5. Atmosphere: 4/5. Parking: Plenty available. Parking options: Free parking lot.


Elaine
Elaine

I had a delightful two-hour experience at this pub. The staff were friendly and attentive, and both the food and drinks were served promptly. I would happily recommend this place. Price per person: £10–20. Food: 5/5. Service: 5/5. Atmosphere: 5/5.


Aimee
Aimee

The new menu is absolutely amazing! Whoever was in the kitchen tonight cooked our steaks perfectly! The staff on the bar were very friendly and accommodating too, can’t wait to go back! Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Surf and Turf Ver carta


Sharon
Sharon

Nice atmosphere. Sunday roast could be improved. The veg was too hard and the beef was rather thick and some was a bit gristly. Would much prefer real potatoes. I know it's for quickness but that little bit of extra time to peel potatoes would be so much better.


Mark
Mark

We dined there on Thursday night, with a party of four, all of us ordering steak. Unfortunately, the steaks had more fat than actual meat, and my partner's steak was undercooked, with blood oozing out. Overall, I would rate the food a 1, the service a 3, and the atmosphere a 5.


Michelle
Michelle

Have been a few times here but went Sunday service was slow and food not as it usually is. Small portions. Pasta was clearly just out the microwave n there was more dish then pasta. The chicken burger was so extremely dry. The posh fish n chips was nice but quite greasy very disappointed Ver carta


Ian,
Ian,

Popped in for an unplanned weekday lunch, food was very good, ham, egg chips and the buttermilk crisp chicken burger. The staff were very pleasant and quick to serve us (after we had to remind them that we’d also ordered a pudding (so they’d been a little slow to take our main plates away). It was quiet when we went so it suited us, not so sure how service is when they’re busy ? The lady bringing our food was very friendly chatty which always makes you feel comfortable so we didn’t at all mind the slight delay. Would drop by again for sure.


Hayley
Hayley

I had a roast at the Royal Oak yesterday and after hearing a customer at the bar being quite rude towards the staff about hers I have to say my roast was amazing. I’ve had roast dinners there before which were nice but since the new menu they’re even better and I couldn’t fault it! Will definitely return for another soon. The staff were very understanding to the other customer I must say and offered her a replacement meal and complimentary drinks with no issues at all and I have always found staff to be very helpful and friendly and always strive to ensure customers have a good experience. Great new menu, great food, pub looks amazing since the refurb and can’t fault the staff or service. Ju...


Dionne
Dionne

Disgusting service last night came with colleagues after work (we are regulars) was eventually served by the rudest man with dark hair who didn't even acknowledge us when we came in just stared blankly and carried on with what he was doing behind the bar. After that “warm welcome” we bought drinks and went for a cigarette, we deliberately left our personals to prove we were still present AND stood in front of the window outside near our table with 2 1/4 filled drinks on the table barely drunk might I add. Please explain why the small dark haired man from earlier thought it was acceptable to put his dirty hands in our glasses to remove them (which isn't proper procedure) when he knew and coul... Ver carta

Categorías

  • Pub Disfruta de un ambiente animado con nuestros clásicos favoritos de pub. Desde hamburguesas contundentes y fish 'n' chips hasta pasteles salados y cervezas artesanales, nuestro menú promete una experiencia acogedora ideal para relajarse con amigos.
  • Cafés Encantadores cafés que ofrecen una variedad de cafés y tés recién preparados, junto con bocadillos ligeros, pasteles y postres. Perfecto para un impulso matutino o un delicioso regalo por la tarde en un ambiente acogedor. Ver carta
  • Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez.
  • Seafood Sumérgete en las capturas más frescas del mar con nuestra selección de mariscos, que ofrece exquisitos platos preparados con pescados y mariscos de alta calidad. ¡Saborea los sabores del océano en cada bocado!

Comodidades

  • Takeout
  • Television
  • Carta
  • Parking Area
  • menú
  • Outdoor Seating

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