Toby Carvery Willingdon Drove

The restaurant was bustling, resulting in slightly slow service for dessert. However, overall it was good value for the price.

My time at the Toby Carvery was enjoyable. I haven't been there for quite a while the new layout has been well planned. The background music wasn't too loud pleasant.

There was obviously a shortage of staff. My meal was not good. The batter was not cooked and cold. The staff looked frazzled, no-one was smiling. It did appear very friendly Ver carta

Food was cold because the carver left twice while i was standing there, to get meat this restaurant is badly understaffed long wait for service this is the second time in 2 weeks shame could do better

The food has gotten better at this restaurant. The cauliflower cheese dish had a bit of a struggle coming out and the cheese was only placed on top. It's great to see mashed potatoes on the menu, especially for those with swallowing issues.

Despite a shortage of wait staff, we waited 20 minutes for our drinks after ordering. The meal was average, with rock hard roast potatoes, no mac and cheese or gravy left, and lukewarm vegetables. The overpriced small bowl of rice pudding at £4.99 was not tasty. However, our waitress was pleasant and helpful despite being understaffed. Ver carta

We went back to Tobys after a 3yr absent (coronavirus) and wondered if it had changed any, well it hadn't. It was the same lovely place we remembered. Very clean and tidy, food was great and a special shout out to Ashley, he was such a nice man, very engaging and helpful. We all enjoyed ourselves, especially our 90yrs young Aunt ???? Thankyou again Toby

My husband book a lunch time meal for 2, the food was good but there were so many people waiting to be served at the carvery counter it was ridiculous, the staff were rushed off their feet trying to do their best, the carvery counter needs to be longer and more staff. I felt really sorry for the staff and considering the fullness of the place I feel they did a very good job, maybe the people who come up with designs and rules need to work it for a day of to.

Took nearly 15 minutes for the beef to come out of the kitchen. Service counter needs to be regularly cleaned as it looked a mess. When we sat down upon entry into the restaurant, again it took what appeared to be ages for the waitress to realise that we were sitting down and waiting to be offered drinks. Eventually we got the attention of a gentleman whom we think was the manager. Same problem each time we come to this restaurant in that the tables are sticky and need not only to be cleaned but to be wiped dry. As a now retired Group H.R. Director of a company running 500 hotels across 13 European countries, it would appear that management controls have a lot to be desired. Ver carta