Topiary Coffee Shop, Polmont

Beancross Road, Polmont, Falkirk, United Kingdom, FK2 0XS

🛍 Cafe, Coffee, Seafood, Sandwiches

3.8 💬 429 Reseñas
Topiary Coffee Shop, Polmont

Teléfono: +441324720099,+441324717035

Dirección: Beancross Road, Polmont, Falkirk, United Kingdom, FK2 0XS

Ciudad: Falkirk

Menú Platos: 6

Reseñas: 429

Sitio Web: http://www.klondyke.co.uk/

"Me and my friend went to the topiary restaurant at klondyke June 28th. We went into the cafe on the side and where served by a lovely young man who was very catering respectful and helpful. Allan I think he said when I asked, we then went through to restaurant to sit, and as we where leaving he was then pulled to help 3 people behind the main bar, he gladly helped the woman who asked, we have seen this woman speak to him and other members of staff before she is rather disrespectful and speaks to them In a horrible demanding way . We are regulars at the coffee shop. We will hopefully be back shortly but until then I hope someone sees this and takes note. Thank you too all the klondyke servers"

Menú completo - 6 opciones

Todos los precios son estimaciones en menú.

James James

Great place for a coffee. Really nice cheese scone.

Dirección

Mostrar Mapa

Reseñas

Bob
Bob

The cakes were good, but the coffee was too expensive. The staff were very slow.


Janet
Janet

The service was very slow and a bit disorganised. It was disappointing that any slight changes to the menu were refused! Don't think I'll return.


Nathan
Nathan

I had a great lunch at this restaurant for the first time and will definitely be coming back. I tried the coronation chicken ciabatta and it was delicious. Ver carta


DavidDWilson
DavidDWilson

Queue,s. Coffee shop half full but sign saying full up. Major staff problem. The staff that are on look depressed and beaten. I felt sorry I was there adding to their problems.


Judy
Judy

Seven of us (two in wheelchairs) and two dogs sat outside in the sun for coffee and various food items. The staff were so friendly, patient and helpful and got our complicated order right the first time and all together! Well done and thank you!


kevinbN7752AZ
kevinbN7752AZ

Tables have not been cleared in coffee shop. Just about every table had trays of dirty dishes. No one clearing tables at all. Place busy but more and more dirty dishes piling up on tables. Customers moving trays of dirty dishes to other tables so table could be used. Won't be back. Ver carta


P8559NDsm
P8559NDsm

Popped in for lunch on Saturday 25th February. Waited 20 minutes in a small que for toasted sandwich. One unpleasant staff member serving. Salad needed topped up so another staff member appeared and they had a giggly chat before going to replenish the salad. Eventually served however tables had not been cleared. Customers just behind us in the que were still waiting when we were finished our meal which was very basic for the cost. Not welcoming at all! No customer service that would make you go back.


Wendy
Wendy

The restaurant is okay, but it doesn't seem to be managed well and the staff appear generally disinterested. I spoke to one employee who mentioned that they are accustomed to receiving complaints about the service and food, and just accept it. If the restaurant was operated more efficiently, it could be very successful, but it still seems to be facing the same problems as it did a year ago. The food was lukewarm and had to be sent back to be reheated. It's disappointing that they continue to struggle with staffing and, as a result, customer satisfaction.


Margret
Margret

Me and my friend went to the topiary restaurant at klondyke June 28th. We went into the cafe on the side and where served by a lovely young man who was very catering respectful and helpful. Allan I think he said when I asked, we then went through to restaurant to sit, and as we where leaving he was then pulled to help 3 people behind the main bar, he gladly helped the woman who asked, we have seen this woman speak to him and other members of staff before she is rather disrespectful and speaks to them In a horrible demanding way . We are regulars at the coffee shop. We will hopefully be back shortly but until then I hope someone sees this and takes note. Thank you too all the klondyke servers Ver carta

Categorías

  • Cafe Disfruta de nuestra vibrante selección de cafés, que ofrece una variedad de cafés recién preparados, tés artesanales y deliciosos pasteles, junto con un ambiente acogedor para una experiencia gastronómica encantadora.
  • Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor. Ver carta
  • Seafood Sumérgete en las capturas más frescas del mar con nuestra selección de mariscos, que ofrece exquisitos platos preparados con pescados y mariscos de alta calidad. ¡Saborea los sabores del océano en cada bocado!
  • Sandwiches Un delicioso surtido de sándwiches recién hechos, elaborados con ingredientes de primera calidad y servidos en pan artesanal. Perfecto para un almuerzo rápido o una comida satisfactoria, cada bocado está lleno de sabor y bondad.

Comodidades

  • Cafe
  • Seating
  • Carta
  • Vegetarian Friendly
  • menú
  • Highchairs Available

Restaurantes Similares

Masala Rams

Masala Rams

1 Union Street, Falkirk, United Kingdom

Carta • Food • Indian • Seafood • Vegetarian


"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"