Teléfono: +441733344818
Dirección: United Kingdom, PE1 1NH, Peterborough
Ciudad: Peterborough
Platos: 8
Reseñas: 3403
Sitio Web: http://www.turtlebay.co.uk/locations/peterborough?utm_source=ExtNet&utm_medium=Yext
"We visited Turtle Bay in Peterborough tonight for a special occasion and it was a complete disappointment from start to finish. When we arrived we were told to head to the bar, we were stood there for 10 mins and no one looked at us to serve us. When our table was ready, we were given two circle tables for 6 completely anti social and hard to talk. This was smoothed over by a bottle of Prosecco thank you. When our starters came, 2 were forgotten about and you could clearly see the chef having an issue with the fact he hadn’t made two of our starters….so half of us had finished our starters before others had theirs. When mains came, we asked for knife and forks, they took so long to come our meals were cold at this stage it was pointless sending them back to be reheated. The above made worse by the fact we were sat right in a busy walk way, right next to the restaurant door that was kept open 90% of the time we were in there. Not only this, but one main came wrong and the Mac and cheese had zero sauce and was ultimately just cooked pasta. A glass of water and a portion of chips as a side for the main was also forgotten. The other (warm) food was great, and cocktails too. When we had the bill delivered, there was a service charge that we took off but I don’t think this even justified the poor experience we had. We are never the type of people to complain, but our experience was more than bad. Won’t be returning."
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