Umame Kitchen And - Carta

Just Over, 5 High St, Hampton Wick, United Kingdom

🛍 Wine, Fish, Meat, Asian

4.3 💬 142 Reseñas
Umame Kitchen And

Teléfono: +442089434502

Dirección: Just Over, 5 High St, Hampton Wick, United Kingdom

Ciudad: Hampton Wick

Menú Platos: 7

Reseñas: 142

"Extremely bad service, we booked a table for Valentine's Day, after arriving, we were waiting at the door for 5 mins before anyone even came to greet us. Then even though a table was booked, we were placed downstairs next to the toilet as a couple were waiting upstairs in the bar for a upstairs table. So don't expect a proper table even with a booking, walk in customers will come as priority (they charged a fee over the phone too after a booking was confirmed by the website . Being upset, we asked for an upstairs table, they said a couple was having desert so a table should be ready in 15 mins. Guess what, 45 mins later we were still downstairs. Finally when we moved up, so many tables were already empty! Not sure what they were doing or thinking. Now it's already 1 hour 15 mins after our original booking time, obviously we were starving. Instead of taking our orders straight away, they waited another good 15 mins while chasing the bill for our table next door and other things, after I specifically told them we were ready to order. Anyway, food finally came and then they forgot about our water... After complaining an Indian gentleman (manager? came and gave us water. In the end, I just felt that the waitress was giving us an attitude as our next door table was also hinting that the service was slow, she apologized to them but did not say anything to us. She did not bring our water the second time and again the Indian gentleman topped up the water for us. Food is OK, I was impressed by the 1st course but my second course was very disappointing, very small and with cold vegetables. Dessert was average. In the end, I was very tempted to ask to have the service charge removed, but thought it was too big a fuss. Then something hilarious happened. After we paid I was just typing on my phone, our waitress came back and gave us the Valentine's Day chocolate! Oh, I forgot to mention, every table got those chocolate when the bill came, only us didn't get them until after like 10 mins we pay. Very interesting to treat your customers differently like this!"

Menú completo - 7 opciones

Todos los precios son estimaciones en menú.

Eva Eva

Delicious good, excellent service! Lovely atmosphere

Dirección

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Reseñas

User
User

Lovely little neighborhood eatery with ambitious cuisine and affordable prices.


User
User

The restaurant offers exceptional food delivered by attentive and friendly staff.


Alice
Alice

The restaurant provides wonderful dishes prepared by friendly and attentive servers. Ver carta


Liz
Liz

This charming neighborhood restaurant has ambitious culinary offerings at affordable prices.


Mags
Mags

The food was delicious, but I wish the restaurant wasn't so noisy. The music was too loud and overpowering.


Nick
Nick

Fantastic, friendly staff, lovely tasting menu with wine live music all at a good price. Definitely will be back. Ver carta


Kurt
Kurt

Lovely place. Good and reasonable brunch menu and a welcome escape just across the bridge from crazy pre-christmas Kingston. The interior was nice and the whole place was immaculate. Shall be going back with friends soon.


Maysam
Maysam

Great service and friendly staff, wine choices were amazing and my friend had this local beer made of plums which was super nice! If the prices were a little more reasonable then the fifth start would have been awarded. Overall, happy to visit this bar in Kingston and would defiantly go again.


Qiyue
Qiyue

Extremely bad service, we booked a table for Valentine's Day, after arriving, we were waiting at the door for 5 mins before anyone even came to greet us. Then even though a table was booked, we were placed downstairs next to the toilet as a couple were waiting upstairs in the bar for a upstairs table. So don't expect a proper table even with a booking, walk in customers will come as priority (they charged a fee over the phone too after a booking was confirmed by the website . Being upset, we asked for an upstairs table, they said a couple was having desert so a table should be ready in 15 mins. Guess what, 45 mins later we were still downstairs. Finally when we moved up, so many tables were... Ver carta

Categorías

  • Wine Una selección curada de vinos finos de todo el mundo, que ofrece tintos ricos, blancos frescos y rosados elegantes para maridar perfectamente con su comida. Saborea el aroma único, el sabor y la complejidad de cada botella.
  • Fish Deléitese con nuestros exquisitos platos de pescado, elaborados con la captura más fresca del día. Desde favoritos a la parrilla hasta guisos sabrosos, nuestro menú celebra la abundancia del océano con sabores para satisfacer todos los paladares. Ver carta
  • Meat Explore nuestra deliciosa selección de carnes, con bistecs asados a la perfección, pollo tierno y platos de cordero llenos de sabor, cada uno sazonado a la perfección para una experiencia culinaria inolvidable.
  • Asian Experimenta un viaje culinario por Asia con nuestro variado menú. Desde los sabores picantes del curry tailandés hasta el sabroso umami del sushi japonés, ofrecemos una amplia variedad de platos que celebran la auténtica cocina asiática.

Comodidades

  • Takeout
  • Delivery
  • Carta
  • Takeaway
  • menú
  • Cocktails

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