Zizzi - Glasgow West End

Food and drinks are really good, very very tasty and abundant. But service leaves so much to be desired. Very slow and disappearing. We were always looking to find where someone was to add something to our order, or ask for food etc. Shame because the pizza was excellent!

If I could rate this higher than 5 I would! We went on a Saturday afternoon for my Dad’s birthday and from the minute we arrived the staff couldn’t have been nicer or more helpful They hid Dad’s cake until the end and all sang him a Happy Birthday as they brought it out!!

Absolutely terrible. Went for a girls lunch with pals and came back unfulfilled famished with a hole in our pockets. The pizzas where tiny and what some may call “anaemic ” and the bolognaise was extremely diluted and practically vegetarian. Tiny portions and extortionate prices. Vv dissapointed Ver carta

Used to go here regularly but in the meantime the sizes of the pizza's has shrunk and the quality has dropped while still having the same high prices. Would recommend avoiding this place. Staff is OK and service always has been quite slow but the quality and size made up for it in the past, but not anymore.

My son bought from here tonight it must be the worst I've ever had pizza was cold and burnt bag of chips if you can call it that a hand full of frozen hard chips were over cooked and inedible. The delivery guy must have know they were frozen handing them over. I think he couldn't find the address my son had to go out to look for him told my son to call yous himself he said it was uber eats that deliverd it Never Buy From Here Again!! Wouldn't eat it if it was free!

We have been to this restaurant multiple times and have always enjoyed the food. However, during our most recent visit on October 14th, we experienced a long wait before being able to place our order. After 40 minutes had passed, we still had not received any food. Despite reminding the staff multiple times, we were continuously assured that our meal would be next. Unfortunately, it never arrived and we eventually left after an hour, especially considering we were with our young grand-children. While the waiting staff were polite, it seems that there were some serious issues in the kitchen, as my son-in-law found a marble in his salad the night before. Ver carta

I typically don't write reviews, but I feel compelled to warn anyone who used to enjoy dining at this restaurant and hasn't been in a while. All I can say is "Oh dear". This establishment has significantly declined in quality. The pizzas are now smaller and the service is lacking. Out of the four pizzas we ordered, three were missing toppings. Two were returned and instead of receiving fresh pizzas, the missing toppings were simply added to the old ones and reheated. When they were brought back to us, they were dry, hard, and almost inedible. This restaurant used to serve delicious pizzas and provide excellent service, but unfortunately, we will not be returning and I can no longer recommend...

Overall quite disappointing We should’ve known when we arrived for a pre-booked table and were left standing at the entrance for approaching 10 minutes without any acknowledgment. We had to go and grab the guy at the bar to sort us out. The restaurant wasn’t half full at 7:30 on Saturday night and began to empty after we arrived. Tables were a riot of used and uncleared dishes. Staff were running about mad without any direction or, mostly, standing looking at the kitchen, waiting for things to be sent out, and ignoring the customers. It took us until 8:08 until our drinks arrived. Our starters arrived quickly thereafter and then a few minutes later they arrived again before they realised the...

Quite frankly the most unprofessional, incompetent and restaurant I 've ever had the misfortune of visiting. A clueless bunch of amateurs. I actually thought it was a wind up with Ant Dec ready to jump out any second. Arrived at 730pm, ordered drinks all fine. 15mins later waiter started taking our orders starters and mains.Then the fun began. Numerous items off the menu and the feeble excuses started about short staffed and no having the food prepared. The main course arrived at 9pm, not the starters 75minutes after we ordered! I questioned where the starters were so they took main courses away and tried again. We got free drinks as an apology then as another waiter said we didn 't order st... Ver carta