Camden
Earl Of Camden

Earl Of Camden

55 Parkway, NW1 7PN, Camden, United Kingdom

Cafés • Pizza • Pasta • Seafood


"AVOID AT ALL COSTS!! Staff are rude and food no good for how much it cost. When receiving my food it came cold and small portion for £16. Small tiny piece of chicken smothered in sauce which was cold. Onion rings were nice. Ordered Mac n cheese as a side which was watery and disgusting! (My daughter wouldn’t even eat it and she loves mac cheese) Looked like the food has come from a microwave meal and just heated up. When speaking to the girl behind the bar saying that the chicken is cold on both meals she was rude and said ‘it can’t be it’s just come from the kitchen’ it was cold. When asking for a refund I was told that they can heat it back up or make another one which I didn’t want I just asked for a refund instead. I showed her the food and put my finger in the chicken to show it’s cold the girl said now she won’t take it back for a refund as I’ve put my finger in it. I’m sorry but I paid for the meal I will put my finger in it if I want to. Then she started saying again she will heat it up. I said no thanks I will have a refund instead please. I told her I’m the customer if I’m saying the food is cold and I don’t want it re heated up and I would like a refund that should be done instead of trying to tell me that she will heat it back up and that I’m lieing to say the food is cold. Was greeted by another worker that asked what the problem was I told her that the 2 main meals are both cold and I would like a refund please and she sorted it out straight away apologising for the other lady’s attitude. I’ve never been to Camden before and I certainly won’t be retuning here again. Bad customer service and rude staff and overpriced micro meals!! Disgusting."

Cafe Rouge Hampstead

Cafe Rouge Hampstead

38-39 High Street, Hampstead, Camden, United Kingdom

Cafe • Steak • Coffee • French


"I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit."

Searcys

Searcys

Upper Concourse, Camden, United Kingdom, N1C 4

Full • Steak • Seafood • British


"Went for the Sunday Jazz Feast bottomless brunch. We don’t drink so we enquired about non alcoholic options. Was pleasantly surprised that they offered a just bottomless food option where we could order drinks separately. Felt like this was a good start, but that was probably the only good surprise we experienced. We were quite disappointed that there were no oysters despite all the PR and reviews saying unlimited oysters. All over IG and Tik Tok it’s reviews about oysters, so that was disappointing. Felt that there were not a huge amount of options for seafood and starters/salads. The roasts looked good but found the meat was seasoned very heavily with salt. The gravy/jus was very watery. Must say the carver was very friendly though! Most of the other hot food (sausages with mash, chicken, risotto) were cold and looked unappetising due to looking dry and congealed. I understand it’s difficult on a buffet to keep things looking fresh but the temperature of the hot food was just too cold. Also not sure why they felt the need to slice the sausages in half? Dessert selection was also very limited and the cheese selection placed on the same table which had a very overwhelming smell. Definitely put me off, I didn’t eat any desserts. Service wise I noticed the tables around us were getting a good level of service, having their bottomless drinks topped up regularly. Maybe it was because we were just ordering our drinks separately and were not consuming alcohol I felt like we didn’t get the same attentive service. Waiters were having conversations with other guests and tables and we barely got a sideways glance. Took ages for us to get someone’s attention to order more drinks, get a top up of water etc. I was tempted to try to ask if I could order oysters but couldn’t get the attention of a waiter so just gave up. Even asking for the bill took longer than needed. Being busy we wanted to free up our table promptly for them. On our departure we barely got a thank you for paying nor a goodbye. Overall feel a bit underwhelmed and slightly cheated that one of the star attractions of this brunch buffet was oysters that weren’t even there. But the contrast in service to other tables and us was what really made this a sour experience. Although vastly more expensive, will probably stick to The Ned or even something like Nobu Shoreditch bottomless brunch."