Camden
Earl Of Camden

Earl Of Camden

55 Parkway, NW1 7PN, Camden, United Kingdom

Cafés • Seafood • European • Vegetarian


"AVOID AT ALL COSTS!! Staff are rude and food no good for how much it cost. When receiving my food it came cold and small portion for £16. Small tiny piece of chicken smothered in sauce which was cold. Onion rings were nice. Ordered Mac n cheese as a side which was watery and disgusting! (My daughter wouldn’t even eat it and she loves mac cheese) Looked like the food has come from a microwave meal and just heated up. When speaking to the girl behind the bar saying that the chicken is cold on both meals she was rude and said ‘it can’t be it’s just come from the kitchen’ it was cold. When asking for a refund I was told that they can heat it back up or make another one which I didn’t want I just asked for a refund instead. I showed her the food and put my finger in the chicken to show it’s cold the girl said now she won’t take it back for a refund as I’ve put my finger in it. I’m sorry but I paid for the meal I will put my finger in it if I want to. Then she started saying again she will heat it up. I said no thanks I will have a refund instead please. I told her I’m the customer if I’m saying the food is cold and I don’t want it re heated up and I would like a refund that should be done instead of trying to tell me that she will heat it back up and that I’m lieing to say the food is cold. Was greeted by another worker that asked what the problem was I told her that the 2 main meals are both cold and I would like a refund please and she sorted it out straight away apologising for the other lady’s attitude. I’ve never been to Camden before and I certainly won’t be retuning here again. Bad customer service and rude staff and overpriced micro meals!! Disgusting."

Cafe Rouge Hampstead

Cafe Rouge Hampstead

38-39 High Street, Hampstead, Camden, United Kingdom

Cafe • Steak • Coffee • French


"I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit."