Hinckley and Bosworth
Ashfields

Ashfields

4 High Street, Hinckley and Bosworth, United Kingdom

Full • Wine • Steak • Chicken


"Now called Fourwards This restaurant serves beautifully tasty and presented food, high quality ingredients and all delicious. Unfortunately the experience doesn’t match the taste, the only menu is on the bar wall, which is not ideal when visiting in a medium to large group, with...elderly relatives or children. The reason was due to changing the menu daily, but why not buy individual boards for the three food areas rather than having it only once. There wasn’t a clear distinction between starters and mains and the price was scrawled on as an afterthought. There were no children’s options other than ‘smaller versions of some of the mains’ which were not much smaller and the charge was not clear on this. There was no cordial for the children either, what restaurant is unable to keep a couple of bottles of squash behind the counter? The atmosphere was lovely, the temperature of the rooms good and the facilities were great and really clean. Unfortunately we felt very unwanted, the staff were keen to chat to regulars but not those who have come in for a special occasion. It is understandable that there are ways the staff work but unfortunately these were quite rudely portrayed and didn’t accommodate on an individual basis. For a couple or a small groups of adults, this restaurant is fantastic, as above the food was incredible but it is not great for families wanting a special meal with multiple generations"

Turpin's And Grill

Turpin's And Grill

29 Main Rd, CV9 3PL, Hinckley and Bosworth, United Kingdom

Kebab • Pizza • Mexican • European


"Such a real shame, this place used to be amazing and we loved going! Unfortunately after visiting recently for my partners birthday we had a terrible experience, awful service, food OK but not like it used to be (might have just been OK due to how long we had to wait and how hungry we all were) we arrived and we’re placed in the conservatory type room, it was EXTREMELY loud you couldn’t hear yourself think! With two elderly people in the family it was difficult for them and none of us were able to talk to each other therefore I asked the waitress if there was a possibility if we could move as the noise was just too much! There was a table sat next to us a group of girls who was just having a good time and we knew it wasn’t there fault for being loud but due to how the conservatory was built the noise just echos so everything sounds much louder.. the waitress then after speaking to us when straight to the table and started whispering whilst they all turned and looked at our table it made things so AWKWARD! None of us could then relax, the waitress did then come back and say another table had become available in the main building so we did move. Then the food well my dad is type 1 diabetic and it just took so long when we challenged how much longer it would take (as at this point we were so hungry and dad very low) the waitress did nothing more than print off the receipt and slap it on the table with our food and say look ‘only 40 minutes from placing the order’ no apology, no nothing. We were gobsmacked! Some of the food was just OK, some not great and when feeding back to the staff with specific details on why we weren’t happy they were very defensive again we got no apology. After spending over £200 in there, we got no recognition that we were really unhappy with our experience and some meals were not even touched. Unfortunately I won’t be going to the place ever again, and for future feedback I would be ensuring staff are trained on how to deal with negative feedback complaints appropriately."