St. Neots
The Royal Oak

The Royal Oak

79 High St, Hail Weston, PE19 5JW, St. Neots, United Kingdom

Pub • Vegan • British • Vegetarian


"This pub has a beautiful summer garden and we enjoyed watching the variety of wild birds that flittered around. Whoever maintains the garden does so with pride and with knowledge of how to create a wonderful space. The same pride and knowledge is not represented...in our experience of the food. It took over an hour to receive a burnt fish chips and a fish burger that was a tiny bit of cheap fish cake. The fish cake tasted unsurprisingly dreadful, more potato than fish, a frozen bought in effort and was returned uneaten. After the hour's wait the kitchen was closed so no alternative was offered. The fish chips were supposed to come with creamed peas, but instead came with plain frozen peas. The claimed home made tartare sauce was out of a jar. The batter was dark brown and bitter and clearly over cooked to the point of being burnt. The chips were equally over cooked and dry. In our view the chips were frozen not fresh. The chef needs to take a leaf out of the gardeners book and take some pride at what leaves their workplace, as we left hungry and bitterly disappointed. That food should never have left the kitchen in the state it was and is hugely disrespectful to the customer. The service was friendly but slow. We weren't offered an apology nor were we asked how the fish chips were, despite them clearly being picked at and mostly left. The pub wasn't busy with perhaps 4/5 tables occupied by the time we left. This pub can clearly do better judging by the over positive reviews. It manifestly failed for us, on our first visit as locals."