Wembley
Big Moe's Diner

Big Moe's Diner

Wembley Park Boulevard, HA9 0, United Kingdom

Meat • Kebab • Steak • Breakfast


"I booked a table for persons for dinner we arrived minutes early but this was not a problem and got seated straight away, the waiting staff were very friendly, but from the moment we ordered (starter main) it went drastically downhill from there, starters arrived in good time but we were not even halfway through our starters when the (I assume was the manager as he was dressed differently to the others) brought our mains over!, I promptly stated as you can clearly see we havent even got half way through our starters yet' and asked him to take them away, which he did, starters and the shakes were the only thing nice about the food, our mains then turned up shortly after we finished our starters, but the meat (chicken) were absolutely poor tasted like they were part cooked yesterday and finished off when needed, my daughter and I left most of our main, the restaurant started to fill and it started to become clear that lots of customers were either waiting to order receive their order or waiting to have their finished palates taken away, we waited approx to have ours taken away!, I asked at one point do we have to take these to the kitchen ourselves , it was almost out of control with only waiting staff covering the whole restaurant which by this time was full and a other or so customers at the door waiting to come in, staff was never going to contain this, more and more customers were getting out of their seats and going up to the waiting staff regarding orders or wanting to order, with that amount of staff the manager should have closed off part section of the tables before opening so it was manageable, I went up to one of the staff member and told him that I have asked several times to have our plates cleared which has been approximately minutes now and order dessert, again met with the same apology other customers had been told, in the end after waiting minutes we had had enough, got the bill and left, never again!!"

Gusto 272

Gusto 272

Harrow, Middlesex 272 Preston Road, Wembley I-HA9 8NF, United Kingdom

Full • Wine • Beer • Dining


"GOOD FOOD TERRIBLE SERVICE I was looking for somewhere local to Wembley stadium. I had an overseas guest visiting who had tickets to a Wembley event. There were only 4 tables seated when we arrived. I had to ask could we order after 20 minutes of waiting. Whilst we were waiting for our starters another table (6 guests) were seated, orders taken and served. I chased our order. It took a total hour for our starters to arrive. Thankfully they were worth waiting for. Fresh crisp calamari, although unfortunately I was also given lemon mayonnaise despite advising I could not have any citrus. The cheesy garlic bread was also delicious. Very large portion, but you can imagine we were pretty hungry by this point. Meanwhile 2 other tables (2 guests and 10 guests) arrived and were served. I again chased our order. The table of 6 that arrived after us were served, had eaten and left before our main course arrived. The table of 2 and 10 also had their mains before us. By now were were running short of time and asked that our main course be brought as soon as possible, and not wait until we had finished our starters. That didn't happen. We had to ask again. The spaghetti bolognese was delicious, and would have been perfect with a sprinkling of parmesan, which we weren't offered. The lamb shank was not the best that I have had. The potatoes with which it was served were a little too watery, not the soft peaks that I was expecting. Although I had not been to Gusto before, the review online was positive, whilst warning about the slow service, which is why I allowed 2 hours. It took 2 1/2 hours, and that was with my questioning. It would have been far worse had I not done so. I can't imagine how bad it would be on a busy night. Perhaps that is why it was quiet on a Saturday night. When we went in I was impressed and hoped that I had found a new restaurant to regularly visit. Sadly it was my first and will be my last visit."