"I ordered some sushi and noodles for the evening dinner with my family. Since we normally order from Osaka we decided to give another restaurant a go and never again. The rolls were fine (rice was ok, good hosomaki, remaking soft but we didn’t...expect the seaweed to stay crispy since we order delivery, alright uramaki with avo and salmon on top however the sashimi on top of the roll was very thick and in places hard to chew which is okay, can’t blame the salmon). My vegan temakis were right next to the salmon roll, in one box, even though they could have been put with the other vege maki... Overall rolls were fine. However the noodles were an atrocity... the noodles we received were simply not edible, mashed up in a tiny container, looked like someone had to sit on them in order for them to close, prawns on top of the noodles were super soft and wet since they were on the noodles and not in a separate container. The noodles themselves were falling apart with the slightest touch, as if they were cooked for way too long, I could count maybe three pieces of veg in the dish, overall- a disaster... but the best part starts when deliveroo connected me to the restaurant I was basically told to stop lying, that what I say isn’t true and they won’t do anything about the fact that the noodles are straight up disgusting because no one ever complains about their food and the chef and the boss agree to send another order of noodles if I pay for them because otherwise it’s sending food for free. Our conversation lasted for 18 minutes during which I was called a liar, I was told to stop, I was told that there can’t be anything wrong with the food and that noodles were perfect they were perfectly jammed into a tiny box and flavourless mush instead of noodles... After 18 minutes very unhappily the man I spoke with agreed to refund the money for the noodles, apologised after calling me pretty much an idiot to his boss as they shouted back and forth without muting the mic so I could hear everything loud and clear. Would not recommend the take away service."
